Jazz Library Workarounds: Web client and server problems in Rational Requirements Composer 4.0.6 and 4.0.7 and Rational DOORS Next Generation 4.0.6 and 4.0.7
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Workarounds: Web client and server problems in Rational Requirements Composer and Rational DOORS Next Generation 4.0.6 and 4.0.7

The following known problems are related to the web client and server in the Requirements Management application 4.0.6 and 4.0.7 releases.

Workarounds

The following problems in this release have workarounds:

Limitations

The following problems in this release do not have current workarounds:


Workaround summary

Problem

When you try to create a link to a record in Rational ClearQuest, this message is displayed: CRRRW7250W Cannot link to a development plan.

Workaround

Contact IBM Software Support for a test fix.

Related information

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Workaround summary

Problem

Due to restrictions on the rendering library that is used to create graphical artifacts, some fonts cannot be used within those artifacts. You can identify a non-compatible font by trying to use it on text in a graphical artifact. If the font is not applied to the selected text, that font cannot be used by the graphical artifact rendering library.

Workaround

Specify an alternative font to use. The font must be installed on both the client computer that you use to edit the graphical artifact and on the server that contains the RM converter web application.

Related information

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Workaround summary

Problem

When you import Rational RequisitePro baseline .zip files into Rational DOORS Next Generation, the following issues might occur:

Issue 1
If you import a Rational RequisitePro baseline .zip file and Rational DOORS Next Generation does not support the compression method, the following error is displayed:
The Exception occurred while extracting invalid compression method Rational RequisitePro project baseline file cannot be uploaded.

The baseline .zip file is uploaded, but problems occur when you extract the compressed files. The following compression methods are known to cause this issue:

  • Deflate64
  • bzip2
  • LZMA
  • PPMd


Issue 2
If you import a Rational RequisitePro baseline .zip file with file names that contain non-ASCII characters, and the file name encoding does not support those characters, the following error is displayed:
The CRRRS9239E Error occurred while extracting the baseline archive. One of the reasons for this error could be that the baseline has the file names with non-ASCII characters and archive was not created with the option to use the UTF-8 encoding for file names. Please use an archive tool that supports creating an archive with the option of using UTF-8 encoding for the file names. Rational RequisitePro project baseline file cannot be uploaded.

Issue 3
If you enable debug logging and import large Rational RequisitePro baselines, you might receive an HTTP entity too large to be buffered in memory error in the RM log file, and the import fails.

Workaround

Complete these steps:

1. Ensure that the compression method for the files in the baseline .zip file is DEFLATE. To check the compression method, use a tool such as the zipinfo command line utility.

2. Ensure that the file name encoding in the baseline .zip file is UTF-8.

3. Disable debug logging. Specifically, do not set these values in the log4j.properties file:
log4j.logger.com.ibm.rdm.fronting.server.rrs.migration.reqpro.ReqproMigrationService=DEBUG
log4j.logger.com.ibm.rdm.fronting.server.headers.services.ReqProMigration=DEBUG
log4j.logger.com.ibm.rdm.fronting.server.response.services.ReqProMigration=DEBUG

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Workaround summary

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Limitation summary

Problem

When you generate a “Print Module as a Book” or “Print Module as a Table” report, these parameter fields are shown in the report wizard:

  • Report Parameter
  • Parameters moduleURI
  • Parameters projectURI
  • Parameters serverURL
  • Parameters viewCacheId

Those parameter fields should not be shown in the report wizard. You can ignore them.

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Limitation summary

Problem

When you generate a report, if you add more than 250 artifacts to the report, the report generation process might fail. This problem is caused by an internal tool limitation.

Related information

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Fri, 11 Jul 2014