Each of the ELM applications includes extensive value-added capabilities that when used properly help customers improve their development processes and meet their business goals. As with many applications, there are multiple ways to accomplish the same outcome. The ELM applications are no different in that regard. They too can be configured in optimal and not so optimal ways.
How customers use and configure a ELM application is called a usage model. This page is a collection point for gathering various usage best practices.
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