To reset your password, enter your user ID and email address, and then click Submit. An e-mail will be sent to you with instructions. Be patient if you don't get the email right away - sometimes it takes a little time to travel from us to you.
Tips for resetting your password
- Log out from any programs that make requests to jazz.net with stored passwords, such as Rational Team Concert or feed readers. Remember to update those stored passwords with your new password before logging in to jazz.net again.
- Avoid using the "auto-login" feature in Rational Team Concert.
- If you encounter a problem, contact the webmaster for assistance.