On qm/admin page, public uri property is showing a red cross - complaining that public uri not set
RICHA AWASTHY (18●2●6●7)
| asked Dec 02 '12, 9:48 p.m.
retagged Dec 04 '12, 12:46 p.m. by Bo Chulindra (1.3k●2●7●18)
Hi,
When trying to access the qm/admin page, I see a red cross against public uri property. It gives an error that public uri is not configured, though I had already configured it. On clicking the hyperlink 'Go to Setup', which is shown next to the error mark, it takes me to the jts/setup url. Since the database configured is DB2, it allows me only custom setup. On progressing further, it shows that public uri is already configured (i know it cannot be changed). After finalizing the setup, if I come back to qm/admin url, I still see the same problem. Could anyone please let me know what is going wrong and how to resolve the issue. Appreciate response. Thanks |
3 answers
Guidelines for setting the public URI are as follows:
Important: Use a single, consistent way of addressing an application: All clients and collaborating applications must use that address. Do not use other aliases besides the chosen address.
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You might want to check these threads https://jazz.net/forum/questions/93140/not-able-to-configure-public-uri https://jazz.net/forum/questions/61599/public-uri-not-getting-configured
Comments
RICHA AWASTHY
commented Dec 03 '12, 6:32 p.m.
Hi Srikanth,
For troubleshooting purposes, I would stop the restart the server and note any error messages in the JTS log after the restart. If there is an issue with the public URI it should be logged int this file. |
Have you finished https://server:9443/jts/setup after installing CLM?
Comments
RICHA AWASTHY
commented Dec 05 '12, 12:39 a.m.
Hi Pramod,
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Your answer
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Comments
Yes QM and JTS on the same server. When I go to Registered Applications page, it shows 4 applications as registered and the url of the QM application being accessed is same as listed under registered application.
Also, I do not get an option to register the application when I run the jts/setup.
Not sure what is missing here.
Hi Bo,
Thank you for your response. This was CLM 4.0.
Finally, I had to un-register the application and re-register it to get rid of the problem.
Thanks.