Websphere 8.5 DefaultApplication not available
Mingzuo Shen (13●1●5●8)
| asked Sep 10 '13, 7:50 p.m.
retagged Sep 12 '13, 12:08 p.m. by Laura W. Hinson (161●2●6) Hello! I installed WebSphere 8.5 on Windows. I created a new profile, with the default applications (DefaultApplication, ivtApp, query) included. No apparent errors. But when I try to get to the DefaultApplication (or any application), I get 404 (not found) errors. For example:
curl -k https://hostname:9443/
curl -k https://hostname:9443/jts/setup
curl -k https://hostname:9443/jts
I am new at WebSphere. Any pointers are appreciated! Thanks in advance! My ultimate goal is to install Rational Quality Manager.
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4 answers
Hi Mingzuo,
It sounds like you have not installed the RTC applications yet. You will need to use the WAS administration console to install the them. See below for link to instructions. The administration console uses a different port than the applications. I believe the default ports are as follows Administrative console port: 9061 Administrative console secure port: 9044 You can verify by opening the AboutThisProfile.txt found in the logs directory of the WAS profile. ...\WebSphere\AppServer\profiles\Profile1\logs Link to the information center with the instructions deploying the applications: http://pic.dhe.ibm.com/infocenter/clmhelp/v4r0m3/index.jsp?re=1&topic=/com.ibm.jazz.install.doc/topics/t_deploy_was.html&scope=null In case you are so inclined here is the link to setting up with Jython http://pic.dhe.ibm.com/infocenter/clmhelp/v4r0m3/index.jsp?re=1&topic=/com.ibm.jazz.install.doc/topics/c_admin_was_jython.html&scope=null |
Benjamin Silverman (4.1k●6●10)
| answered Sep 10 '13, 7:56 p.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
Hi Mingzuo,
Have you set the JAZZ_HOME variable in WebSphere as outlined in Setting up WebSphere Application Server? That error usually means WebSphere has not been configured correctly for CLM, most commonly because JAZZ_HOME has not been set. I'd suggest following everything outlined in that InfoCenter topic and you should be ok. Hope it helps, Comments Thanks - but it seems my problem is elsewhere, before JAZZ_HOME.
I am trying to get the DefaultApplication to work. For testing, I created a brand new profile, which does not have anything else, but the 3 apps: DefaultApplication, ivtApp, query
FYI, for my JAZZ_HOME, I tried: "file:///D:/Program Files/IBM/JazzTeamServer/server/conf" file:///D:/PROGRA~1/IBM/JazzTeamServer/server/conf
first one with double quotes. each time JAZZ_HOME is changed, I restarted the websphere windows service. |
I think you are misunderstanding what the 3 apps (DefaultApplication, ivtApp, query) are. They are default applications created by Websphere Application Server and they are not related to RTC, RQM, or CLM in any way. Karl's answer is correct. You have not installed any CLM applications yet so it is expected that you cannot reach any of CLM's typical pages (like the Setup Wizard).
Comments Thanks - but let me state my problems again. I have a profile 1. In this I deployed jts, admin, clmhelp and qm. https://hostname:9443/clmhelp/index.jsp ok https://hostname:9443/jts/setup 404 Since I do not know what the problem is with profile 1, I create a new profile, 2. in this I am not installing jts, admin, clmhelp nor qm. My thinking is, if I can solve the 404 problem in profile 2, I may be able to solve the same problem in profile 1. Ok sorry, I didn't see you mention anything about having already installed the CLM applications.
Without having the RTC applications installed you will get a 404 error when attempting to access https://hostname:9444
We are installing 4.0.3 on WAS 8.5.
Fyi, some people use "RTC" to mean all CLM apps while some others use "RTC" to mean just the Change and Configuration Management app. I believe Karl meant it to mean all CLM apps.
Bo you are correct, I was using CCM and RTC interchangeably
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Here is what I would suggest:
1. Validate which transports the server instance is listening to. It may be a port other then 9443 2. Check the virtualHost configuration to ensure the above transports have been configured as aliases 3. Check to make sure the server instance and applications have been started. |
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Comments
Based on your last comment below how much memory is installed on your system?
If you don't have at least 8 gigs of RAM I have found issues with the
-Xgc:preferredHeapBase=0x100000000 setting on a number of occasions.
If the applications did not deploy correctly you may need to clear out the WAS cache.
If that is the cause I usually find it easier to just redeploy the profile and all the applications at that point.
To clarify, if you do not have at least 8 gigs of RAM you would remove the -Xgc:preferredHeapBase setting completely.
Thanks!!!
There is 4 GB RAM on the computer I am working on.
Now I am getting excited. After removing preferredHeapBase
and restart, / is still 404 and /jts/setup is showing me a normal looking
setup screen with a [Next] button. Now we seem to be in business.
I am going to beg our hardware/OS team here for more RAM.
With only 4 GIGs of ram you should also decrease the XMX and XMS settings.
I would suggest 2 gigs you might be able to get away with 3.
That is definitely not enough for use in production though.