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*_user - licenses


Mahari Hill (47061167) | asked Oct 10 '16, 12:40 p.m.
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CLM 602
DB2.

Just did a fresh install, and

rm_user
qm_user
jts_user
ccm_user

have no licenses assigned. What should they have? I also can't create any Lifecycle Projects...

2 answers



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Bas Bekker (1.4k4) | answered Oct 10 '16, 4:08 p.m.
JAZZ DEVELOPER
At least the rm_user needs the RM Application-Internal license.

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Ralph Schoon (54.7k13641) | answered Oct 11 '16, 7:47 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
I have never given any of these users any license so far. This should automatically happen during the setup/registration process as far as I can tell. 

Comments
Mahari Hill commented Oct 11 '16, 9:05 a.m.

Yeah, the problem is this installation had a couple of errors...after finishing the install. No one has a license....


Ralph Schoon commented Oct 11 '16, 9:26 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
  1. What makes you think that simply adding the licenses will fix the problem?
  2. Wouldn't it be better to understand where the errors came from and how they can be avoided (e.g. using a correct install and setup sequence)?

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