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question asked: Apr 26 '22, 2:05 a.m.
question was seen: 547 times
last updated: Apr 26 '22, 2:58 a.m.

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[DNG-RS] ERROR making reports (Report Builder)

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Eduardo Pérez Soto (33●8) | asked Apr 26 '22, 2:05 a.m.
edited Apr 26 '22, 2:22 a.m.

Hi everyone, 

Since yesterday, the reports stopped working. We don't know the reason because no changes have been applied on the server side and in the database everything seems to be fine. Tonight I did a reindexing of the data source without success. Has anyone experienced this case before? It is very critical for us.




For more information, we are using :
- DOORS Next 7.0.2
- iFix012
- Lifecycle Query Engine scoped by a configuration
- IBM DB2 database

Thanks in advance,
Edu

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Ralph Schoon (63.5k●3●36●46) | answered Apr 26 '22, 2:27 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
edited Apr 26 '22, 2:58 a.m.

 I would suggest you open a case with support asap. They will be able to get the required "must gather" such as logs etc.

Eduardo Pérez Soto selected this answer as the correct answer

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