What kind of license is required to access RRC and RQM atrifacts out of RTC?

The problem was found with help of development.

The Developer-floating License V.3.0, we run since beginning is NOT CLM enabled.

After upgrading the Developer-license floating to V.3.0.1 the usage of the CLM suite is according license schema described in the documentations.

Silly that a v.3.0 license works with RTC, otherwise I would have updated them and saved many hours.

Have you reviewed the information on the following link about CLM licenses? 

Yes. I have read that.

But if a User with a Developer Floating license is clicking on a "Implements" link within the RTC Work Item Editor, the users gets following Error:

ID CRRRW7281E  A license is required to access the application. A license for you might not be installed or assigned. Contact your administrator who can ensure that a license is installed and assigned to you.

Unable to load https://bt-clmserver01.hqs.sbt.siemens.com/rm/storedquery?dojo.preventCache=1349354282365 status:403
([object Object])@https://bt-clmserver01.hqs.sbt.siemens.com/rm/web/_js/?include=A~&etag=Fu9mz32Hu_en_US:17 ()@https://bt-clmserver01.hqs.sbt.siemens.com/rm/web/_js/?include=A~&etag=Fu9mz32Hu_en_US:17 (-13)@https://bt-clmserver01.hqs.sbt.siemens.com/rm/web/_js/?include=A~&etag=Fu9mz32Hu_en_US:17

URL: https://bt-clmserver01.hqs.sbt.siemens.com/rm/storedquery

{ "detailedMessage": "CRJAZ1848E To perform the \"com.ibm.rrs.saveComment\" operation, your server administrator must assign you one of the following licenses installed on the server: Developer, Analyst-Floating, Quality Professional-Floating. You can contact your administrator, learn more about licenses in the Information Center (under Help > Help Contents), consult the Rational License Key Center on IBM.COM, or visit Jazz.net for information on licenses available for purchase or trial. (More info found at entry [b85685a1439ce082] in RRS server log)", "errorMessage": "Nicht zul\u00e4ssig", "errorStatus": "403" }

If I read that, together with the document you mentioned, I must say this must be a defect.

Yes an RTC Developer license includes the permissions to create links, and save comments.

Also as the message indicates:  "CRJAZ1848E To perform the \"com.ibm.rrs.saveComment\" operation, your server administrator must assign you one of the following licenses installed on the server: Developer, Analyst-Floating, Quality Professional-Floating."

It seems the systems thinks the user does not have a license, when clearly they do, which might mean this is a misleading error message.

Is the user a member of both the RTC and RRC projects (unless changed the default Everybody role allows saving comments and links)? If yes then I suggest reaching out to Tech Support as this probably a permissions problem rather than a license issue.

I have found it! You will NOT believe what the problem is.

• A RTC Developer license allows you to access RRC and RQM as reader.
• The RTC user must NOT be a member within RRC/RQM Teamareas, It is sufficient to have READ access in the Access tab of the RRC/RQM Project Area to read artifacts/to hover etc..

BUT, the problem I described above is unbelivable:

• The error message is very clear: you need a
  "Developer, Analyst-Floating, Quality Professional-Floating." license.
  
  But my Users have a "Developer-floating" license. And not a "Developer" License!!!!
  
• To test it, I assigned to a user one of the 10-free "Developer" licenses, and SURPRISE, the user has access to RRC with this license.

If it is the license policy, that a floating license has lesser rights as the corresponding personal license, I think I will quit Jazz in our company and change to TFS,
if it is a bug, I don't tell you what I think about the developer which implemented this.