Issue in installing trial version
Dear Team,
I have downloaded the trial version of CLM windows version 5.0.1 to look for the features of CLM. when I am trying to install I am getting below error even though those .XML file exists in physical path.
I am trying to install Jazz team server, trial license and the application.
Your early response/support would be appreciated.
I invoked the installation from command prompt using “launchpad.exe -c demoDisableAutorun launchpad\launchpad.bat”.
I have downloaded the trial version of CLM windows version 5.0.1 to look for the features of CLM. when I am trying to install I am getting below error even though those .XML file exists in physical path.
I am trying to install Jazz team server, trial license and the application.
Your early response/support would be appreciated.
I invoked the installation from command prompt using “launchpad.exe -c demoDisableAutorun launchpad\launchpad.bat”.
4 answers
Hi Chethan,
There are some possible root causes for this issue.
Most common is not enough permissions. Instead of running from command line, can you please right-click Launchpad.exe and "Run as Administrator"? Alternatively you can decrease Windows UAC to the lowest level (Control Panel > User Accounts).
Hi Chetna,
Can you try the Installation Manager repository method instead of the Web install?
1) Download and install Installation Manager
https://jazz.net/downloads/ibm-installation-manager/releases/1.8
2) Download the "CLM IM repository package" and unzip to a temp folder
https://jazz.net/downloads/rational-team-concert/releases/5.0.1/JTS-CCM-QM-RM-repo-5.0.1.zip
Then follow these instructions
Hi Chethan,
Here are some links for tutorials and learnings
Tutorial
http://www-01.ibm.com/support/knowledgecenter/SSCP65_5.0.1/com.ibm.team.concert.nav.doc/topics/c_node_tutorials.html
Jazz.net Library
https://jazz.net/library
Also check our Youtube channel for several other videos
https://www.youtube.com/user/IBMJazz
Not sure why the links are invalid. In the Jazz.net main page, browse to Downloads > Rational Team Concert 5.0.1 > All Downloads > Locate the IM repositories downloads
Here are some links for tutorials and learnings
Tutorial
http://www-01.ibm.com/support/knowledgecenter/SSCP65_5.0.1/com.ibm.team.concert.nav.doc/topics/c_node_tutorials.html
Jazz.net Library
https://jazz.net/library
Also check our Youtube channel for several other videos
https://www.youtube.com/user/IBMJazz
Not sure why the links are invalid. In the Jazz.net main page, browse to Downloads > Rational Team Concert 5.0.1 > All Downloads > Locate the IM repositories downloads
Comments
Donald Nong
Nov 09 '14, 11:58 p.m.Where is the error message? Did you put it in a screen shot?
Chethan Rudrappa
Nov 10 '14, 12:24 a.m.I tried inserting error message, but not enough reputation. error desc is
"The com.ibm..team.install.jfs.app.jts package specified in the C:\CLM-Web-Installer-Win-5.0.1\im\win32..win32.x86\install-server.xml file cannot be found"
The same message repeats 5 times in message box.