r1 - 2013-10-29 - 14:22:22 - PaulEllisYou are here: TWiki >  Deployment Web > DeploymentTroubleshooting > IntegrationsTroubleshooting > IntegrationsTroubleshootingJazzandSystemArchitect

todo.png Troubleshooting Jazz product integrations with System Architect

Authors: StefanHjalmarsson
Build basis: Rational System Architect 11.4.2.x and Rational Team Concert 4.0.x

This page details some of the common error messages that you can encounter and their solutions, when integrating Rational Team Concert (RTC) with Rational System Architect (SA).

.NET not installed

The following error will show up when you have not installed .NET 3.5.

When in the Service Providers window of System Architect, the error that responds to this scenario is:

The root service URL "https://myserver:9443/ccm/rootservices" provided cannot be contacted. Please make sure the server is started and a valid URL is specified for it.

  • Setup SA to consume RTC:

Set-up: RTC consuming System Architect

Specify the encyclopaedias that can be consumed. RTC consuming SA setup:


Start the SA publishing server

Ensure that the System Architect publishing server is running.


Start SA server problem II:

Making friends - RTC consuming System Architect

There are 5 letters in this diagram, but I am not sure why?
Make Friends with RTC consuming SA:


RTC consuming SA, associate RTC with SA:


Trustworthiness with the integration

Related topics: Deployment web home, Deployment web home

External links:

Additional contributors: MaeveOReilly, PaulEllis

Topic attachments
I Attachment Action Size Date Who Comment
Jpgjpg dotnet.jpg manage 37.5 K 2013-10-29 - 12:29 PaulEllis System Architect error when .net 3.5 is not installed
Jpgjpg setupconsumer.jpg manage 60.6 K 2013-10-29 - 13:05 PaulEllis RTC consuming SA setup
Jpgjpg setupconsumer2.jpg manage 76.4 K 2013-10-29 - 13:08 PaulEllis Setup SA to consume RTC
Jpgjpg setupconsumer3.jpg manage 64.4 K 2013-10-29 - 13:15 PaulEllis SAPublishingServer
Jpgjpg setupconsumer4.jpg manage 92.9 K 2013-10-29 - 13:31 PaulEllis MakeFriendswith RTC consuming SA
Jpgjpg setupconsumer5.jpg manage 40.4 K 2013-10-29 - 14:05 PaulEllis RTC consuming SA, associate RTC with SA
Jpgjpg setupconsumer6.jpg manage 25.4 K 2013-10-29 - 14:07 PaulEllis Start SA server problem II
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