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Revision 2 - 2013-10-29 - 18:30:43 - PaulEllis

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---+!! <img src="https://jazz.net/wiki/pub/Deployment/WebPreferences/todo.png" alt="todo.png" width="50" height="50" align="right"> Troubleshooting Jazz product integrations with System Architect
%DKGRAY% Authors: Main.StefanHjalmarsson<br>
Build basis: Rational System Architect 11.4.2.x and Rational Team Concert 4.0.x
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This page details some of the common error messages that you can encounter and their solutions, when integrating Rational Team Concert (RTC) with Rational System Architect (SA).

---++ .NET not installed

The following error will show up when you have not installed .NET 3.5.

When in the Service Providers window of System Architect, the error that responds to this scenario is:

_The root service URL "https://myserver:9443/ccm/rootservices" provided cannot be contacted.  Please make sure the server is started and a valid URL is specified for it._

   * Setup SA to consume RTC: <br />
     <img src="%ATTACHURLPATH%/dotnet.jpg" alt="dotnet.jpg" width="942" height="488" />


---+++ Set-up: RTC consuming System Architect 

Specify the encyclopaedias that can be consumed.  RTC consuming SA setup: <br />

     <img src="%ATTACHURLPATH%/setupconsumer2.jpg" alt="setupconsumer2.jpg" width="942" height="488" />

%BR%
---+++ Start the SA publishing server

Ensure that the System Architect publishing server is running.   <br />

     <img src="%ATTACHURLPATH%/setupconsumer3.jpg" alt="setupconsumer3.jpg" width="965" height="642" />

Start SA server problem II: <br />
     <img src="%ATTACHURLPATH%/setupconsumer6.jpg" alt="setupconsumer6.jpg" width="383" height="354" />

---+++ Making friends - RTC consuming System Architect

There are 5 letters in this diagram, but I am not sure why? %BR% Make Friends with RTC consuming SA: <br />

     <img src="%ATTACHURLPATH%/setupconsumer4.jpg" alt="setupconsumer4.jpg" width="984" height="658" />

---+++  RTC consuming SA, associate RTC with SA: <br />
     <img src="%ATTACHURLPATH%/setupconsumer5.jpg" alt="setupconsumer5.jpg" width="825" height="308" />


---+++ Trustworthiness with the integration

   * Cleaned up trust in firefox: <br />
     <img src="%ATTACHURLPATH%/trust2.JPG" alt="trust2.JPG" width="838" height="499" />

---+++ Create a consumer in RTC

* create rtc consumer key: <br />
     <img src="%ATTACHURLPATH%/creatertcconsumer.JPG" alt="creatertcconsumer.JPG" width="997" height="566" />%BR%

Note the consumer key

* consmer key: <br />
     <img src="%ATTACHURLPATH%/consumerkey.png" alt="consumerkey.png" width="944" height="89" />

---++ Configuring the SA service provider

---+++ SA consuming RTC part I: <br />
     <img src="%ATTACHURLPATH%/saconsumingrtc.JPG" alt="saconsumingrtc.JPG" width="990" height="547" />

---+++ SA consuming RTC part II: <br />
     <img src="%ATTACHURLPATH%/saconsumingrtc2.JPG" alt="saconsumingrtc2.JPG" width="795" height="593" />


---++ Where are the diagrams, links and link symbols?

---+++ %RED% Where are the diagrams?: <br /> %ENDCOLOR%

After completing all the above steps to configure the integration, one of the last hurdles that you can fall over is where you cannot see your diagrams in the OSLC rich hover.

     <img src="%ATTACHURLPATH%/finalwhere.JPG" alt="finalwhere.JPG" width="713" height="567" />


---+++ Let SA publish the diagrams: <br />
     <img src="%ATTACHURLPATH%/diagram.JPG" alt="diagram.JPG" width="651" height="278" />

---+++ %RED% Why do I not see the links in SA? <br /> %ENDCOLOR%
     <img src="%ATTACHURLPATH%/whynolinksinsa.JPG" alt="whynolinksinsa.JPG" width="696" height="308" />

---+++ %BLUE% Let SA show link symbols: <br />  %ENDCOLOR%
     <img src="%ATTACHURLPATH%/OSLClinkchapter.JPG" alt="OSLClinkchapter.JPG" width="692" height="535" />


---+++++!! Related topics: [[DeploymentWebHome][Deployment web home]]

---+++++!! External links:          

   * [[https://www.ibm.com][IBM]]

---+++++!! Additional contributors: Main.MaeveOReilly, Main.PaulEllis

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Attachments

Topic attachments
I	Attachment	Action	Size	Date	Who	Comment
jpg	OSLClinkchapter.JPG	manage	55.0 K	2013-10-29 - 18:23	PaulEllis	Let SA show link symbols
png	consumerkey.png	manage	2.1 K	2013-10-29 - 18:06	PaulEllis	consmer key
jpg	creatertcconsumer.JPG	manage	97.7 K	2013-10-29 - 18:05	PaulEllis	create rtc consumer key
jpg	diagram.JPG	manage	30.3 K	2013-10-29 - 18:22	PaulEllis	Let SA publish the diagrams
jpg	dotnet.jpg	manage	37.5 K	2013-10-29 - 12:29	PaulEllis	System Architect error when .net 3.5 is not installed
jpg	finalwhere.JPG	manage	52.0 K	2013-10-29 - 18:21	PaulEllis	Where are the diagrams
jpg	saconsumingrtc.JPG	manage	69.9 K	2013-10-29 - 18:07	PaulEllis	SA consuming RTC
jpg	saconsumingrtc2.JPG	manage	50.4 K	2013-10-29 - 18:11	PaulEllis	SA consuming part II
jpg	setupconsumer.jpg	manage	60.6 K	2013-10-29 - 13:05	PaulEllis	RTC consuming SA setup
jpg	setupconsumer2.jpg	manage	76.4 K	2013-10-29 - 13:08	PaulEllis	Setup SA to consume RTC
jpg	setupconsumer3.jpg	manage	64.4 K	2013-10-29 - 13:15	PaulEllis	SAPublishingServer
jpg	setupconsumer4.jpg	manage	92.9 K	2013-10-29 - 13:31	PaulEllis	MakeFriendswith RTC consuming SA
jpg	setupconsumer5.jpg	manage	40.4 K	2013-10-29 - 14:05	PaulEllis	RTC consuming SA, associate RTC with SA
jpg	setupconsumer6.jpg	manage	25.4 K	2013-10-29 - 14:07	PaulEllis	Start SA server problem II
jpg	trust2.JPG	manage	51.9 K	2013-10-29 - 18:01	PaulEllis	Cleaned up trust in firefox
jpg	whynolinksinsa.JPG	manage	39.3 K	2013-10-29 - 18:22	PaulEllis	Ehy do I not see the links in SA

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