After the upgrade - Rational Requirements Composer
Authors: Upgrade Troubleshooting TeamBuild basis: CLM 4.x
This page will discuss some troubleshooting steps to take when issues are incurred after the upgrade.
When the RRC plugin for browsers is applied pre-upgrade, it may not function post-upgrade.
Cause:
The RRC browser plugin needs to be re-deployed after the upgrade.
Resolution: Follow the RM Browser Add-On Installation, FAQ and Troubleshooting Guide for instructions on how to re-deploy the add-on. More information can also be found on the RM Browser Add on wiki page.
Using the applications
After the upgrade, you attempt to use Rational Requirements Composer and are unable to use certain product functionality.RRC graphical editor plugin for IE and FF (RM Browser Add-On)
Symptom:When the RRC plugin for browsers is applied pre-upgrade, it may not function post-upgrade.
Cause:
The RRC browser plugin needs to be re-deployed after the upgrade.
Resolution: Follow the RM Browser Add-On Installation, FAQ and Troubleshooting Guide for instructions on how to re-deploy the add-on. More information can also be found on the RM Browser Add on wiki page.
Related topics:
- For more troubleshooting topics, refer to Upgrade Troubleshooting.
External links:
- None
Additional contributors: StephanieBagot
Questions and comments:
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