E
dit
A
ttach
P
rintable
r3 - 2013-05-13 - 18:08:52 - Main.sbeard
You are here:
TWiki
>
Deployment Web
>
DeploymentTroubleshooting
>
UpgradeTroubleshooting
>
CLMUpgradeTroubleshooting
>
AfterTheUpgrade
>
AfterTheUpgradeRRC
<div id="header-title" style="padding: 10px 15px; border-width:1px; border-style:solid; border-color:#FFD28C; background-image: url(<nop>https://jazz.net/wiki/pub/Deployment/WebPreferences/TLASE.jpg); background-size: cover; font-size:120%"> ---+!! <img src="https://jazz.net/wiki/pub/Deployment/WebPreferences/new.png" alt="new.png" width="50" height="50" align="right"/> After the upgrade - Rational Requirements Composer Authors: Upgrade Troubleshooting Team <br> Build basis: CLM 4.x %ENDCOLOR%</div></sticky> <!-- Page contents top of page on right hand side in box --> <sticky><div style="float:right; border-width:1px; border-style:solid; border-color:#DFDFDF; background-color:#F6F6F6; margin:0 0 15px 15px; padding: 0 15px 0 15px;"> %TOC{title="Page contents"}% </div></sticky> <sticky><div style="margin:15px;"></sticky> This page will discuss some troubleshooting steps to take when issues are incurred after the upgrade. ---++ Using the applications After the upgrade, you attempt to use Rational Requirements Composer and are unable to use certain product functionality. ---++ RRC graphical editor plugin for IE and FF (RM Browser Add-On) *Symptom:* <br> When the RRC plugin for browsers is applied pre-upgrade, it may not function post-upgrade. <br> *Cause:* <br> The RRC browser plugin needs to be re-deployed after the upgrade. <br> *Resolution:* Follow the [[https://jazz.net/library/article/1088][RM Browser Add-On Installation, FAQ and Troubleshooting Guide]] for instructions on how to re-deploy the add-on. More information can also be found on the [[https://jazz.net/wiki/bin/view/Main/RRCBrowserAddOns][RM Browser Add on wiki page]]. ---+++++!! Related topics: * For more troubleshooting topics, refer to [[UpgradeTroubleshooting][Upgrade Troubleshooting]]. ---+++++!! External links: * None ---+++++!! Additional contributors: MainTwiki.StephanieBagot ---+++++!! Questions and comments: %COMMENT{type="below" target="AfterTheUpgradeRRCComments" button="Submit"}% %INCLUDE{"AfterTheUpgradeRRCComments"}% <sticky></div></sticky>
E
dit
|
A
ttach
|
P
rintable
|
V
iew topic
|
Backlinks:
We
b
,
A
l
l Webs
|
H
istory
: r3
<
r2
<
r1
|
M
ore topic actions
Deployment
Deployment web
Planning and design
Installing and upgrading
Migrating and evolving
Integrating
Administering
Monitoring
Troubleshooting
Community information and contribution guidelines
Create new topic
Topic list
Search
Advanced search
Notify
RSS
Atom
Changes
Statistics
Web preferences
NOTE: Please use the Sandbox web for testing
Status icon key:
To do
Under construction
New
Updated
Constant change
None - stable page
Smaller versions of status icons for inline text:
Copyright © by IBM and non-IBM contributing authors. All material on this collaboration platform is the property of the contributing authors.
Contributions are governed by our
Terms of Use.
Please read the following
disclaimer
.
Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more
here
.