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question asked: Jun 20 '12, 7:18 a.m.
question was seen: 7,071 times
last updated: Jul 18 '13, 12:55 p.m.

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RRC - error message after login - The list of artifacts cannot be displayed.

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Raz Dotan (26●1●9●13) | asked Jun 20 '12, 7:18 a.m.
Hi,
When trying to log to RRC 4.0 RC1, I get this message.
The list of artifacts cannot be displayed.
ID CRRRW7611W  The server was unable to generate the list of artifacts in a reasonable period of time. Try making the filter more specific. For example, specify which artifact types to display, and try to open the list again. 


Any idea - I can't follow the instractions and modifng the filter becuase I can't login.
Thanks
Raz

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Robin Bater (3.4k●4●7) | answered Jun 20 '12, 4:04 p.m.
JAZZ DEVELOPER
If you cannot login, one reason could because you don't have a license, for example the trial license has expired
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VK L (817●7●155●159) | answered Jun 20 '12, 11:47 p.m.
Are you not able to enter the RRC Home page itself? (or) is this error occurring while displaying the page after login?

Thanks.
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Nate Decker (378●1●42●61) | answered Jul 18 '13, 12:55 p.m.

I routinely get this message for a specific large module. Repeatedly reloading the page eventually resolves the issue. I believe in my case, it is related to the expected period of time for loading a given set of artifacts taking too long. The details for this error message are:

ID CRRRW7611W The server was unable to generate the list of artifacts in a reasonable period of time. Try making the filter more specific. For example, specify which artifact types to display and try to open the list again.

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