RRC review status randomness
Hi,
RRC 4.0.6
We are seeing some strange behaviour on a review.
1. When hovering over the review results of one particular user their percentage complete changes.
we know they are 100% complete but the display changes from anything between 16% and 96% on each refresh of the browser. Any user can see this happening in their own browser. All other users show their correct completeness
we know they are 100% complete but the display changes from anything between 16% and 96% on each refresh of the browser. Any user can see this happening in their own browser. All other users show their correct completeness
2. Another user cannot save their review results we get IR CRRRW7302E Your changes were not saved because the review state changed.... Error
Again all other users are fine
Again all other users are fine
We are trying to work out a sequence of events that causes 2 and so far have closed in on these:
1. Create a review
2. Add the user
3 Add some artefacts
4 Start the review
5 User reviews some of the artefacts
6 Pause the review
7 Add some more artefacts
8 Restart the review
9 User refreshes the review in her browser (in fact every one does)
10 User cannot save review results
11 All other users can
We have checked license allocation, roles and permissions etc and nothing untoward there.
Has anyone seen and therefore resolved either of the above issues?
Thanks
Stephen Toop