Cannot start Jazz Server-error with no specific handler
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My locally installed Jazz Team Server didn't shutdown correctly, due to a machine crash. After rebooting and starting JTS for CLM v3 beta M12. I cannot log into the Requirements section RRC.
Are there any ways of getting my CLM requirements work back without a full reinstall? I want to keep my data. An error has occurred while processing a server request. The server returned error code 500 Unable to load /rm/proxy?uri=https%3A%2F%2Frrc3%3A9444%2Fjts%2Fwhoami&dojo.preventCache=1298293293443 status:500 |
Accepted answer
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hi Brad
I think this will help full for error.
http://www-01.ibm.com/support/docview.wss?uid=swg21580058
Brad Middleton selected this answer as the correct answer
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4 other answers
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I thought I'd have a go at reinstalling CLM v3 beta M12. Everything worked again. But closing down the server just hung and didn't close properly. Now when restarting the Jazz Server I get the similar errors to before, see screenshot of error msg
http://dl.dropbox.com/u/2677078/jts_error.png |
![]() I thought I'd have a go at reinstalling CLM v3 beta M12. Everything worked again. But closing down the server just hung and didn't close properly. First point - the server does take a while to shut down as it cleans up all the apps. Wait a few minutes after you start the shutdown to give it time to clean up. I have seen those warnings before - they do not seem to change the behaviour so may be ok to ignore. regards anthony |
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I'm seeing the same exact issue. I've tried giving the server a few hours to shut down but the service never ends properly. The next time I try to start up the server I see the same 500 http error and can't get to the server.
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![]() I'm seeing the same exact issue. I've tried giving the server a few hours to shut down but the service never ends properly. The next time I try to start up the server I see the same 500 http error and can't get to the server. I faced this issue after RM application had a sudden crash. Restarting the server didn't help. Steps that worked out for me eventually: Stop JTS Delete all files under: C:\Progra~1\IBM\JazzTeamServer\server\tomcat\work\Catalina\localhost\rm\proxyTemp C:\Progra~1\IBM\JazzTeamServer\server\tomcat\work\Catalina\localhost\jts\proxyTemp C:\Progra~1\IBM\JazzTeamServer\server\tomcat\temp Start JTS and wait for 15 minutes before logging into any JTS application. ` |
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