Clean uninstall of RTC 3.0 RC0 (beta 2)
I had previously installed RTC 3.0 RC0 (beta 2) eclipse client on my machine. Now I want to install the gold version, but even if I have uninstalled the beta 2, and rebooted my machine, the installation fails, saying that the installation location contains an older RTC that is not compatible with this installation action, asking me to uninstall that and try again.
But even if I do that, I cannot get rid off the beta 2 version. Help would be appreaciated. Thanks --Claudia Callegari |
7 answers
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I believe I was able to find what was causing the problem... the GA version of RTC 3.0 Eclipse client seems to be incompatible with another installation of RTC Eclipse client (ie. 2.0.0.2 ifix5).
This is what I did (always via Installation Manager): 1) installed RTC eclipse client 2.0.0.2 ifix5 2) installed RTC eclipse client 3.0 RC 0 (beta 2), using a new package. No problem. 3) uninstalled RTC eclipse client 3.0 RC 0 (beta 2) 4) tried to install RTC eclipse client 3.0 (GA) --> not able to continue installation due to the problem I originally described 5) uninstalled RTC eclipse client 2.0.0.2 ifix5 6) tried to install RTC eclipse client 3.0 (GA), and I noticed the error I got before, went away. Just to make another test, I did not install. 7) installed RTC eclipse client 2.0.0.2 ifix5 again 8) tried to install RTC eclipse client 3.0 (GA) --> not able to continue installation due to the problem I originally described Note: I used the web installer for 3.0 GA, available from All Downloads, as when i tried to download the RTC-Eclipse-Client-repo-3.0.zip, had problems when trying to add it as repository. In summary, is it true that RTC eclipse client 3.0 (GA) cannot live with another RTC eclipse client installation on the same machine as supported before? Pls confirm. Thanks --Claudia Callegari |
Geoffrey Clemm (30.1k●3●30●35)
| answered Nov 25 '10, 2:38 p.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
One thing I noticed with IM is that even after an uninstall, it leaves
around a couple of the top level directories from that install. Once I manually remove those directories, the IM install could proceed. Cheers, Geoff On 11/25/2010 9:53 AM, ccalleg wrote: I had previously installed RTC 3.0 RC0 (beta 2) eclipse client on my |
One thing I noticed with IM is that even after an uninstall, it leaves I had previously installed RTC 3.0 RC0 (beta 2) eclipse client on my |
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Geoff, can you guide me exactly to those directories to see if this tip helps me?
Thanks --Claudia |
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Geoff,
I think I got what you were talking about. Explaining here what I did in case others need this tip. Tip1: as I wanted both RTC eclipse clients 2.x and 3.x to be installed on the same machine, I had to use the repository and not the web installer. (Note. Using the web installer I got an error asking me to remove previous RTC instances, and you keep getting that error message unless you uninstall RTC 2.x) Tip2: once I have downloaded the "RTC-Eclipse-Client-repo-3.0.zip" file, I was not able to use this file "as-is" as a repository for Installation Manager. What I did was to unzip the file and changed the directory structure. Basically, when you unzip the file you have a dir structure like this: im\repo\rtc-client-offering\offering-repo\... I moved all the files on that path to a higher level, so now it seems like: repository.config repository.xml atoc folder features folder native folder Offerings folder plugins folder Once I did that, I deleted the other dir structure im\repo\... I created a new zip file with this content, and used this as the repository for Installation Manager. Fortunately it worked fine, and no error message got even if I had RTC 2.x eclipse client installed (I selected to create a new package during the installation process). Hope this helps, Thanks Geoff for your tip. --Claudia Callegari |
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I raised the bug to Rational team.
http://jazz.net/jazz/web/projects/Rational%20Team%20Concert#action=com.ibm.team.workitem.viewWorkItem&id=140716 --Claudia |
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Geoffrey Clemm (30.1k●3●30●35)
| answered Nov 26 '10, 12:23 p.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
Hi Claudia,
I'm glad that my comment inspired you to try out something that worked, but you deserve all the credit for this, since my comment was about something else (:-). In particular, all I was saying was: When you use IM to install something (say the RTC Eclipse client), one of the items you specify is the file system directory into which the files should be installed (e.g. C:\Program Files\IBM\TeamConcert). When you ask IM to uninstall that client, it removes most of the installed files/directories, but leaves the directory (e.g. C:\Program Files\IBM\TeamConcert) there. If you then try to install a new client, it will say "directory already exists" (or some such error message). One simple approach is to modify the install destination pathname to specify a new directory, but an alternative (in my note) is to manually remove the C:\Program Files\IBM\TeamConcert directory, and then the new client can be installed in the default directory. Cheers, Geoff On 11/26/2010 6:38 AM, ccalleg wrote: Geoff, |
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