Unable to extract the RQMS file
![](http://jazz.net/_images/myphoto/e1482e645af99ed24d39aded7047c0ec.jpg)
While Extracting the RQMS file after selecting the "Run offline" I see a .netframework popup and the extraction is not completed.
The popup says " Unhandled exception has occurred in a component in your application. If you click continue,the application will ignore this error and attempt to continue. Methods with System.Color parameters or return type cannot be invoked via IDispatch"
Note: Clicking continue doesn't help
Used ETMExcelWordImporter-7.0.2
Please help.
Thanks
One answer
![](http://jazz.net/_images/myphoto/e1482e645af99ed24d39aded7047c0ec.jpg)
Raza,
Could you try installing ETM Excel Importer plugin using either of ETMExcelImporterSetupForDotNET45.msi (MS Office 32-bit) or ETMExcelImporterSetupX64ForDotNET45.msi (MS Office 64-bit) and check if that allows you to import RQMS file?
Regards,
Mehul
Comments
![](http://jazz.net/_images/myphoto/e1482e645af99ed24d39aded7047c0ec.jpg)
Mehul,
Thanks for the reply.
I tried installing both of them mentioned above one after other, but couldn't find any "add-in" menu created.
Regards,
![](http://jazz.net/_images/myphoto/f4bebbe529825146c0989193bd9ec3af.jpg)
Raza,
Please refer Wiki : ETM menu does not appear in Excel or Word after installation for add-in menu related issue.
It seems like you are hit by defect#188901 (ETM Word Excel Importer : Excel hangs on importing rqms file (only on non .Net 64 bit variant)) which got fixed in v703 M3 build.
Regards,
Mehul
![](http://jazz.net/_images/myphoto/e1482e645af99ed24d39aded7047c0ec.jpg)
Thanks Mehul,
ETM Word Excel Importer v703 worked