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question asked: Mar 28 '18, 4:02 a.m.
question was seen: 1,737 times
last updated: Mar 29 '18, 5:06 a.m.

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Link Explorer not displaying Objects in Printable View when using Internet Explorer

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Ben Sharples (81●33●60) | asked Mar 28 '18, 4:02 a.m.

I'm trying to use the Link Explorer in DOORS NG and when I'm using Firefox the Printable view renders perfectly correctly however when doing the same thing in Internet Explorer all that renders in the Printable view is the connectors between objects and none of the objects show up.

I have Firefox being an administrator however the standard for my company is IE

Using DOORS NG v4.0.6

Internet Explorer 11

2 answers

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My-An Nguyen (296●3) | answered Mar 28 '18, 11:01 a.m.

Can you please create a PMR so that the support team can look into this?

This may be an issue that is still occurring.
IE- printer-friendly version is wrong (116600)
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Donald Nong (14.5k●6●14) | answered Mar 29 '18, 5:06 a.m.

Please note that IE 11 is not supported by DNG 4.0.6.
https://jazz.net/wiki/bin/view/Deployment/CLMSystemRequirements405406#B2_Browsers

Also, DNG 4.0.6 is already End of Service. Unless you have extended support, there will be no more official support on it. Please consider upgrading.
https://www-01.ibm.com/software/support/lifecycleapp/PLCDetail.wss?q45=Y906584I11606P80

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