How do I get DNG to display links to RTC and QM?
I am running 6.0.4 with GC enabled.
Accepted answer
Hello
Can you provide information on the status of your LDX and LQE datasources and if they are running properly? I assume configuration management is enabled in the QM and DNG project areas in question? Once configuration management is enabled, there are some considerations for how links are handled.
https://jazz.net/wiki/bin/view/Deployment/ConfigurationManagementFAQ#Qs_Linking_artifacts_and_resolvi
https://www.ibm.com/support/knowledgecenter/SS2L6K_6.0.4/com.ibm.team.vvc.doc/topics/c_cm_linking_admin.html?view=kc#c_cm_linking_admin__section_own
Comments
It appears the LDX and LQE appear to be running, but our server admin is on vacation and I am not able to access the settings for either of those with my admin permission level.
Based on the diagram and info in the knowledgecenter topic, DNG does not own any of these backlinks but actually queries the link index for this information is my understanding. So, that is where I would center the investigation. You will need the admin to check the status of the TRS datasources for QM and RTC. Possibly do a reindex.