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Cannot create Repository in RRC beta 2.0


kathleen koh (612169) | asked Oct 04 '09, 11:38 a.m.
After setting up RRC Server Beta 2.0, I did the following steps:

- create user "Robin" with "JazzAdmin" and "JazzUsers" repository permission and "Author" Client Access Licenses

- Install RRC Client Beta 2.0

- Create Repository with the following data:
Name: DemoProject
URL: https://localhost:9443/rdm/
UserID: Robin
Password: Robin

However, RRC Client Beta 2.0 refuses to open the repository "DemoProject" and post the following message:
CRRRC2220E Cannot open the repository "DemoProject"
(https://localhost:9443/rdm/).
Reason: Either the userId or password is not valid.

I created another userID in Jazz Server Admin and similar error occurs when i created repository with the new userID and password.

Is there any step that i miss ?

Thank you.

20 answers



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Stef van Dijk (2.0k179) | answered Oct 14 '09, 2:28 p.m.
FORUM MODERATOR / JAZZ DEVELOPER
Suggestion, do not assume everybody understands Jazz before they start playing with RRC. Hence my suggestion, place the above steps as one of the troubleshooting steps or include in the manual.


Those steps should not have been necessary, but if it helped you get connected then so be it. However, it will definitely not be necessary to create a project area via the jazz admin ui as a first step for GA. In fact, if you connect to a server, are not a member of a project and have the necessary permissions to create projects, then we immediately prompt you to go ahead and create one at the time you create the connection.
In the beta, I'm surprised creating a project area that way make it's "usable" from the client. Again, for GA, that is a valid way to create a project, but I thought that wasn't working properly in the beta. Do you see "Get Child Folder" type error messages in the client? That's the common symptom.

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Nagarjun Chevula (86171) | answered Oct 14 '09, 10:29 p.m.
Suggestion, do not assume everybody understands Jazz before they start playing with RRC. Hence my suggestion, place the above steps as one of the troubleshooting steps or include in the manual.


Those steps should not have been necessary, but if it helped you get connected then so be it. However, it will definitely not be necessary to create a project area via the jazz admin ui as a first step for GA. In fact, if you connect to a server, are not a member of a project and have the necessary permissions to create projects, then we immediately prompt you to go ahead and create one at the time you create the connection.
In the beta, I'm surprised creating a project area that way make it's "usable" from the client. Again, for GA, that is a valid way to create a project, but I thought that wasn't working properly in the beta. Do you see "Get Child Folder" type error messages in the client? That's the common symptom.
All, Finally it worked for me as well. I did what koshlk did.

It's crazy why it did not work for me the first time I did. When I created the project I had an empty space in the name. I later replaced it with "_" underscore. Stopped and restarted and rebooted my laptop.

Then it worked. But the Client threw a NullPointer exception on my project. So I had to create another project using the client. That worked normally.

I almost struggled over 1 week to get it to work.

Something is going on with the client during the initial setup!

Thanks
Nags(nags_chevula@us.ibm.com)

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kathleen koh (612169) | answered Oct 17 '09, 7:33 a.m.
Suggestion, do not assume everybody understands Jazz before they start playing with RRC. Hence my suggestion, place the above steps as one of the troubleshooting steps or include in the manual.


Those steps should not have been necessary, but if it helped you get connected then so be it. However, it will definitely not be necessary to create a project area via the jazz admin ui as a first step for GA. In fact, if you connect to a server, are not a member of a project and have the necessary permissions to create projects, then we immediately prompt you to go ahead and create one at the time you create the connection.
In the beta, I'm surprised creating a project area that way make it's "usable" from the client. Again, for GA, that is a valid way to create a project, but I thought that wasn't working properly in the beta. Do you see "Get Child Folder" type error messages in the client? That's the common symptom.

Frankly, i was surprised too as i was advised as well that i do not need to do that. As for permission, the user has both JazzAdmins and JazzUsers permission. As for the error message, i did not see it in the client.

Great to know that it wont require that step in GA.

Cheers,
Kathleen

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Ketan Shah (1151) | answered Nov 02 '09, 6:48 a.m.
Save button is disabled even after entering project area name, assigning team members. Does anybody knows why save button is disbaled?

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Guy Paquet (3632) | answered Nov 30 '09, 8:30 a.m.
I have exactly the same problem. I tried many configurations ... but it is not possible to create a project area.

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LN REDDY BANA (111) | answered Dec 28 '09, 9:50 a.m.
I am not able to create project. I tried with the below specified steps

1) go to Jazz Team Server Admin Web UI by typing the URL: https://<hostname>:9443/jazz/admin
2) Under Project Area Management
- Create a Project Areas e.g ProjectA
- Under "Members", Add a user which can access the Project with the right permission of "JazzUser"
3) Save and Logout
4) Start up Client
5) At the "New Repository" dialog, enter "ProjectA" under "name:" field and the "User ID" must be one of the user which you have added in as a member of the project under Project Area Management of Jazz Team Server Admin.

Save button was not enabled in step 4.

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Stef van Dijk (2.0k179) | answered Dec 28 '09, 12:01 p.m.
FORUM MODERATOR / JAZZ DEVELOPER
Hello lbana. Did you post that quote because you are having this problem as well? Are you using Beta 2 or the released 2.0 product? Also, have you tried creating the project via the desktop client rather than the web admin ui?

Let me know how I can help.

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LN REDDY BANA (111) | answered Dec 29 '09, 3:52 a.m.
Hello Stef, We installed the RRCS 2.0 and RRCC 2.0. I tried to create repository with the specified steps in tutorial/help section.

1). https://<ip>:9443/rdm/
2). User with admin previleges

It throws a error like "connection to the repository doesnot work (CRRRC2260E)".

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Stef van Dijk (2.0k179) | answered Dec 29 '09, 1:02 p.m.
FORUM MODERATOR / JAZZ DEVELOPER
You might start by looking at the troubleshooting tips here:
https://jazz.net/wiki/bin/view/Main/RRCBetaSetup

You might also log in at https://<ip>:9443/jazz/admin. Go to the User Management tab and verify:
1) The admin user you created has the JazzAdmins Repository Permission and the Author Client Access License
2) The user you are attempting to connect with has JazzProjectAdmins permission and Author license

Did everything go successfully when you followed the steps at https://<ip>:9443/rdm/setup (ie, tables created, templates installed, etc)? Which DB and application server are you using? If Derby and Tomcat, did you follow the FastPath configuration?

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Satyajit Panda (16) | answered Mar 15 '10, 7:25 a.m.
Guys,please configure the server after installation using the path
https://localhost:9443/rdm/setup .

This is a easy to miss step and this is the cause of the problem and some other problems where things behave weirdly after the installation.

This is mentioned in the "Installation Roadmap" link in Rational Requirements Composer 2.0.0.1 Downloads page.

I have pasted the link below.

https://publib.boulder.ibm.com/infocenter/rpcmpose/v2r0/index.jsp?topic=/com.ibm.rational.rrc.install_upgrade.doc/topics/t_install_rpc.html.

I know it is a late reply but decided to put it anyway so that
it may help somebody.

Cheers

Satyajit

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