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RPE has suddenly stopped opening 'pop up' edit boxes

Hello,

I've been using RPE for a few months and all of a sudden it no longer will allow me to edit anything that requires a pop up box. I can move things around in my template, but I cannot, for example, edit conditions, or content, or anything that would normally pop up an edit box.  I have tentatively looked in the log files, but I am not familiar enough to really glean much.

What I have found is:

In the core logs I'm seeing a "CRRPE3126I Setting a warning on pool Java heap for memory usage more than 921 MB (90% of the maximum allowed heap size). If the heap size grows over this limit a warning message will be logged. " error   (This is now at 100% and I don't know how to get rid of it)

In the interface logs I'm seeing "!MESSAGE Unhandled event loop exception
!STACK 0"  with a bunch of 'caused by' lines.

Any ideas would be most appreciated. I really need to be able to use this again.

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Can you provide a bit more details about RPE like version and what are you doing when you see this behavior? 

I am using RPE Studio 2.1.2.  I am not certain exactly when the problem first began, because I am still able to run reports and I hadn't been editing templates for a few days. Yesterday, I tried to simply look at a condition I had set on an object and the pop-up box no longer opens. At this time, none of the edit boxes will open. I have tried new templates, old templates, I've rebooted, cleared my temp file, etc. I can create documents with what I have, but I can't make edits other than what's in the basic properties.

 Does the condition (expression) uses variable?

You can try closing RPE, deleting the contents from %appdata%\IBM\Rational\ and then reopening RPE Studio.

Prasad's solution might work here. But we want to try replicating the issue so that it could be addressed.

Since this is not specific to a template, could you zip and share %appdata%\IBM\Rational\RPE_<version number> (find it in RPE Help --> About) directory?

Thanks,
Kumar

To answer your question, no I am not currently using variables.



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I have the same issue with Rational Publishing Engine Document Studio
Version 6.0.6 Build 20180530_0607. Happens with both Launcher and Studio.

I cleared the appdata folders and it cleared up.

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Question asked: Jan 19 '18, 1:55 p.m.

Question was seen: 2,136 times

Last updated: Apr 30 '19, 4:55 a.m.

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