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QM error importing RPE report template CRJAZ2720E


Rafael Rodriguez Montes (23012104198) | asked Feb 04 '15, 7:19 p.m.
retagged Feb 05 '15, 9:13 a.m. by Laura W. Hinson (16126)
 Hello, 
I'm using QM 5.0.1 and RPE 1.1.2.2 and when I import my template file I get this:
CRJAZ2720E

Thank you. 


Comments
Paul Slauenwhite commented Feb 05 '15, 8:56 a.m. | edited Feb 06 '15, 8:08 a.m.
FORUM MODERATOR / JAZZ DEVELOPER

Check the RQM logs (https://jazz.net/wiki/bin/view/Main/RQMMustGather20#Gather_the_server_logs).  If there is nothing in the logs indicating the cause of the error, please open a PMR and include the RQM logs.


Rafael Rodriguez Montes commented Feb 05 '15, 11:26 a.m. | edited Feb 06 '15, 8:08 a.m.

 Paul here is, 


com.ibm.team.repository.common.TeamRepositoryException: CRJAZ2720E An I/O exception was thrown reading content.
at com.ibm.team.reports.service.rpe.internal.RPEReportEngineService.getParameters(RPEReportEngineService.java:431)
at sun.reflect.GeneratedMethodAccessor1132.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:611)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at com.sun.proxy.$Proxy2819.getParameters(Unknown Source)
at com.ibm.team.reports.service.internal.InternalReportService.getParameters(InternalReportService.java:1041)
at sun.reflect.GeneratedMethodAccessor1131.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:611)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at com.sun.proxy.$Proxy1370.getParameters(Unknown Source)
at com.ibm.team.reports.service.internal.ReportRestService.getParameters(ReportRestService.java:671)
at sun.reflect.GeneratedMethodAccessor1129.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:611)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at com.sun.proxy.$Proxy1561.getParameters(Unknown Source)
at sun.reflect.GeneratedMethodAccessor1128.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:611)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.doModelledRestService(AbstractTeamServerServlet.java:543)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest2(AbstractTeamServerServlet.java:2287)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest(AbstractTeamServerServlet.java:2079)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.service(AbstractTeamServerServlet.java:1889)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
at org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.service(ServletManager.java:180)
at org.eclipse.equinox.http.servlet.internal.ServletRegistration.service(ServletRegistration.java:61)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:126)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:76)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:120)
at com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:74)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.ibm.team.repository.server.servletbridge.BridgeFilter.processDelegate(BridgeFilter.java:165)
at com.ibm.team.repository.server.servletbridge.BridgeFilter.doFilter(BridgeFilter.java:198)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:220)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:610)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:339)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:408)
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1040)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:607)
at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:316)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:895)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:918)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:761)
Caused by: com.ibm.team.repository.common.TeamRepositoryException: CRJAZ2720E An I/O exception was thrown reading content.
at com.ibm.team.reports.service.internal.InternalReportService.openReportDesign(InternalReportService.java:2243)
at sun.reflect.GeneratedMethodAccessor1133.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:611)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at com.sun.proxy.$Proxy1370.openReportDesign(Unknown Source)
at com.ibm.team.reports.service.rpe.internal.RPEReportEngineService.streamTemplateContentToDisk(RPEReportEngineService.java:909)
at com.ibm.team.reports.service.rpe.internal.RPEReportEngineService.loadRPEReport(RPEReportEngineService.java:1313)
at com.ibm.team.reports.service.rpe.internal.RPEReportEngineService.getParameters(RPEReportEngineService.java:386)
... 60 more
Caused by: java.io.IOException: CRJAZ2720E An I/O exception was thrown reading content.
at com.ibm.team.repository.service.internal.ContentService.get(ContentService.java:1474)
at sun.reflect.GeneratedMethodAccessor1134.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:611)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at com.sun.proxy.$Proxy219.get(Unknown Source)
at com.ibm.team.reports.service.internal.InternalReportService.openReportDesign(InternalReportService.java:2240)
... 70 more
Caused by: com.ibm.team.repository.common.InternalRepositoryException: CRJAZ1033I Failed to fetch content _0zmy8KzLEeSHZdiaTGBcGA.
at com.ibm.team.repository.service.internal.RdbRepositoryDataMediator.fetchContent(RdbRepositoryDataMediator.java:1376)
at com.ibm.team.repository.service.internal.ContentService.internalDoGetContent(ContentService.java:1829)
at com.ibm.team.repository.service.internal.ContentService.access$10(ContentService.java:1817)
at com.ibm.team.repository.service.internal.ContentService$8.run(ContentService.java:1456)
at com.ibm.team.repository.service.internal.rdb.RepositoryDatabase$Transaction.run(RepositoryDatabase.java:525)
at com.ibm.team.repository.service.internal.rdb.RepositoryDatabase$1.run(RepositoryDatabase.java:341)
at com.ibm.team.repository.service.internal.rdb.ConnectionPoolService.withCurrentConnection(ConnectionPoolService.java:471)
at sun.reflect.GeneratedMethodAccessor70.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:611)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at com.sun.proxy.$Proxy135.withCurrentConnection(Unknown Source)
at com.ibm.team.repository.service.internal.rdb.RepositoryDatabase.runTransaction(RepositoryDatabase.java:337)
at com.ibm.team.repository.service.internal.rdb.RepositoryDatabase.runInReadUncommittedTransaction(RepositoryDatabase.java:298)
at com.ibm.team.repository.service.internal.PrimitiveTransactionService.runReadUncommittedTransaction(PrimitiveTransactionService.java:107)
at sun.reflect.GeneratedMethodAccessor259.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:611)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at com.sun.proxy.$Proxy175.runReadUncommittedTransaction(Unknown Source)
at com.ibm.team.repository.service.internal.ContentService.get(ContentService.java:1461)
... 78 more
Caused by: com.ibm.team.repository.common.InternalRepositoryException: CRJAZ0891E The server was unable to create a temporary file in this directory: C:\tmp\contentservice\compression
at com.ibm.team.repository.service.internal.ContentService$ContentToTemp.receiveContent(ContentService.java:2245)
at com.ibm.team.repository.service.internal.db.filestorage.ContentStorage.visitContentById(ContentStorage.java:341)
at com.ibm.team.repository.service.internal.RdbRepositoryDataMediator.fetchContent(RdbRepositoryDataMediator.java:1367)
... 102 more
Caused by: java.io.IOException: The system cannot find the path specified.
at java.io.File.checkAndCreate(File.java:1716)
at java.io.File.createTempFile0(File.java:1737)
at java.io.File.createTempFile(File.java:1814)
at com.ibm.team.repository.service.internal.ContentService$ContentToTemp.receiveContent(ContentService.java:2242)
... 104 more

Accepted answer


permanent link
Paul Slauenwhite (8.4k12) | answered Feb 06 '15, 8:09 a.m.
FORUM MODERATOR / JAZZ DEVELOPER
Looks like you don't have the necessary permissions to create a temporary file:

CRJAZ0891E The server was unable to create a temporary file in this directory: C:\tmp\contentservice\compression
Rafael Rodriguez Montes selected this answer as the correct answer

Comments
Rafael Rodriguez Montes commented Feb 06 '15, 11:39 a.m.

actually the folder was deleted, is there any way to change this path? if the folder is removed should be regenerated... 


Alanna Zito commented Feb 10 '15, 1:10 p.m.
JAZZ DEVELOPER

Rafael, the content service temp directory can be set under the server's Advanced Properties - look the "Content Temporary Directory" property of the com.ibm.team.repository.service.internal.ContentService.

2 other answers



permanent link
Shanthi Natarajan (211) | answered Jun 02 '16, 8:53 a.m.
I tried the solution of assigning user permission to folder C:\tmp and it worked for me. The same userid was used to start Jazz server. I use windows server so I assigned "All" permission.

permanent link
Fariz Saracevic (829613) | answered Jun 03 '16, 2:56 p.m.
FORUM MODERATOR / JAZZ DEVELOPER
 You should also consider upgrading RPE as your version is out of support as of April 30, 2016. We just released 2.1 today and you can read about it at https://rpeactual.com/2016/06/03/rpe-2-1-multumesc/.

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