QM error importing RPE report template CRJAZ2720E
Rafael Rodriguez Montes (230●13●130●258)
| asked Feb 04 '15, 7:19 p.m.
retagged Feb 05 '15, 9:13 a.m. by Laura W. Hinson (161●2●6)
Hello,
I'm using QM 5.0.1 and RPE 1.1.2.2 and when I import my template file I get this:
CRJAZ2720E
Thank you.
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Accepted answer
Looks like you don't have the necessary permissions to create a temporary file:
CRJAZ0891E The server was unable to create a temporary file in this directory: C:\tmp\contentservice\compression Rafael Rodriguez Montes selected this answer as the correct answer
Comments
Rafael Rodriguez Montes
commented Feb 06 '15, 11:39 a.m.
actually the folder was deleted, is there any way to change this path? if the folder is removed should be regenerated... Rafael, the content service temp directory can be set under the server's Advanced Properties - look the "Content Temporary Directory" property of the com.ibm.team.repository.service.internal.ContentService.
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2 other answers
I tried the solution of assigning user permission to folder C:\tmp and it worked for me. The same userid was used to start Jazz server. I use windows server so I assigned "All" permission.
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You should also consider upgrading RPE as your version is out of support as of April 30, 2016. We just released 2.1 today and you can read about it at https://rpeactual.com/2016/06/03/rpe-2-1-multumesc/.
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Your answer
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Comments
Check the RQM logs (https://jazz.net/wiki/bin/view/Main/RQMMustGather20#Gather_the_server_logs). If there is nothing in the logs indicating the cause of the error, please open a PMR and include the RQM logs.
Paul here is,