Artifact root folder is not creating in RM project area
Whenever I create a project area using default template “Requirements Management application template (RRSTemplateID)” no artifact folders structure was creating in the project area, if I click on artifact it shows always “loading artifacts page” and will take lot of time to show artifact page and once the page open, root folder will not show up. Another problem is there is no option to create a root folder in artifact folder structure. Anyone excised this issue please provide your suggestion on this issue.
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Accepted answer
Agree with Donald, sounds like something corrupted. Check with Support.
That said, it sounds like you created your project from the Server Administration -> Create Project Area (through /rm/admin). That should work and create an basic project, and should have a root folder.
What happens if you create a project area from the /rm/web interface, through the gear menu -> Create Project Area and then go through the wizard selecting the Requirements Template for Testers? Does that work?