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question asked: Jul 04 '13, 4:47 a.m.
question was seen: 5,355 times
last updated: Jul 04 '13, 5:10 a.m.

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DOORS NExt generation server's version unknown

0
Domenico Di Leo (1●2●2●2) | asked Jul 04 '13, 4:47 a.m.
Hello,
I installed Doors Next Generation server and DOORS Next Generation client both on
the following platform:
- Windows XP
- x86 Architecture
- 4GB Ram

The file C:\Programmi\IBM\DOORSNGC\bin\config.ini looks like:

home=C:\Programmi\IBM\DOORSNGC
serverurl=https://localhost:9443/rm

I can successfully connect to the server with the browser, but
when I try the rich client I get the following error message

ID: CRRRR7009E
Explanation: The rich client does not support the server's version.

Please, can anyone help me?
Kind Regards,
Domenico

2 answers

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Vatsala Ramachandran (123●1●4) | answered Jul 04 '13, 4:49 a.m.
Hi

Can you tell me version of the client and server also?

Looks like there is a mismatch between the version of server that is supported and the one that you have installed

Regards,
Vatsala
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Domenico Di Leo (1●2●2●2) | answered Jul 04 '13, 5:10 a.m.
Hi Vatsal,
thank you for your prompt answer.

I made a mistake, the serverurl in the configuration file
was serverurl=https://localhost:9443/
I did believe it was serverurl=https://localhost:9443/rm.
Now everything works fine
Thank you again,
very much

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