restrict users can only link to existing RTC work ticket but cannot create work ticket from RQM
![](http://jazz.net/_images/myphoto/573a47b8f65b728750c106205f7ddeef.jpg)
Accepted answer
![](http://jazz.net/_images/myphoto/573a47b8f65b728750c106205f7ddeef.jpg)
The permission to create work items is controlled by RTC. Use RTC permissions and roles for the RQM users that prevent them from creating work items in RTC.
Comments
![](http://jazz.net/_images/myphoto/573a47b8f65b728750c106205f7ddeef.jpg)
Thanks Ralph, I agree with you we can restrict creating RTC WT by permissions. I tried by not providing "in line editor" So that user will not provide input, but still once I click on "ok" button, It creates RTC WT with few default values.
![](http://jazz.net/_images/myphoto/e5e63d5878217b64611c1df9401b7cd3.jpg)
Just not providing an inline editor does not remove the permission to create work items and the user can get a t the UI to create work items.
Comments
Donald Nong
Apr 16 '17, 7:36 p.m.Do you mean for all users? Explaining the use case in more details can help others to help you.
kavita herur
Apr 17 '17, 2:03 a.m.Hi Donald,
whenever the Integrated workItem window opens in RQM all users should be allowed to link existing RTC WTs but shouldn't be allowed to create new WT.
Is there way I can disable to create workItem button or any alternate solution?
Is this can be achieved for specific user as well? any thoughts?