RDNG Artifact Templates Missing After Upgrade to v6.0.3
![]() Hi,
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Accepted answer
![]() Hi Rosa,
This issue was recently reported through defect record Artifact templates missing after upgrade to 6.0.3 (113273), and has been delivered for inclusion in 6.0.3 iFix004, which is currently due to be released toward the end of next week, the week of April 3. Once you are able to adopt iFix004, your Artifact Template data should automatically be restored.
Hope this helps!
Mike Jaworski
Rosa Elena Martinez Macias selected this answer as the correct answer
Comments Hello,
Question: Are you saying that if iFix004 is applied, then this fixes the issue? Or does the customer have to do another upgrade?
thanks
Thanks for the question. To clarify this issue, the problem being observed here is not that data was not properly migrated or that the data has actually "disappeared" from the DB; the data still exists and is properly stored in the DB and on-disk indices, so there is no "data loss" as a result of this defect. The problem addressed by the defect I mentioned is that the server query to collect Artifact Template data was not properly querying for the data. After applying a fix for this defect, the Artifact Template query will be able to properly retrieve the existing Artifact Template data, so there will be no need to retry the migration to 6.0.3.
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