RDNG artifact comment email notification failed
HI,
We have observed issue with artifact email notification in RDNG project areas since week.
We used to receive email when we add comment in artifact but now this functionality is not working.
Below is error message in rm.log:
2015-11-16 04:26:15,041 [ http-bio-31443-exec-723] INFO ibm.rdm.fronting.server.rrs.publish.PublishService - GET: https://jazz07-31443.rchland.ibm.com:31443/rm/publish/resources/*?size=100&linksonly=true&ownLinks=true&fields=ds:dataSource/ds:artifact/(traceability/links/Link/(title|linkType|relation)|about|format)&modifiedsince=2015-11-15T20:05:07.951-0600&pos=0&projectURI=_vhBxBdeeEeOanpkK85E7dw&scoped=false&delPrjCtxID=_vhBxBdeeEeOanpkK85E7dw
2015-11-16 04:26:15,071 [ http-bio-31443-exec-723] WARN ibm.rdm.fronting.server.rrs.publish.PublishService - CRRRS6506E The Publishing Items feed was not found at project https://jazz07-31443.rchland.ibm.com:31443/rm/process/project-areas/_vhBxBdeeEeOanpkK85E7dw
2015-11-16 01:15:32,291 [ RM-Task-Executor-1149] WARN m.fronting.server.services.comments.CommentsHelper - Could not find user with userId ../../jts/users/mkandala%40in.ibm.com
2015-11-16 01:17:21,317 [ RM-Task-Executor-1157] WARN m.fronting.server.services.comments.CommentsHelper - Could not find user with userId ../../jts/users/suyadsul%40in.ibm.com
2015-11-16 01:17:33,319 [ RM-Task-Executor-1157] WARN m.fronting.server.services.comments.CommentsHelper - Could not find user with userId ../../jts/users/suyadsul%40in.ibm.com
We are facing same issue on our another RDNG instance aswell.
Could you please help us in resolution of this issue.
Thanks and regards,
Suyash
We have observed issue with artifact email notification in RDNG project areas since week.
We used to receive email when we add comment in artifact but now this functionality is not working.
Below is error message in rm.log:
2015-11-16 04:26:15,041 [ http-bio-31443-exec-723] INFO ibm.rdm.fronting.server.rrs.publish.PublishService - GET: https://jazz07-31443.rchland.ibm.com:31443/rm/publish/resources/*?size=100&linksonly=true&ownLinks=true&fields=ds:dataSource/ds:artifact/(traceability/links/Link/(title|linkType|relation)|about|format)&modifiedsince=2015-11-15T20:05:07.951-0600&pos=0&projectURI=_vhBxBdeeEeOanpkK85E7dw&scoped=false&delPrjCtxID=_vhBxBdeeEeOanpkK85E7dw
2015-11-16 04:26:15,071 [ http-bio-31443-exec-723] WARN ibm.rdm.fronting.server.rrs.publish.PublishService - CRRRS6506E The Publishing Items feed was not found at project https://jazz07-31443.rchland.ibm.com:31443/rm/process/project-areas/_vhBxBdeeEeOanpkK85E7dw
2015-11-16 01:15:32,291 [ RM-Task-Executor-1149] WARN m.fronting.server.services.comments.CommentsHelper - Could not find user with userId ../../jts/users/mkandala%40in.ibm.com
2015-11-16 01:17:21,317 [ RM-Task-Executor-1157] WARN m.fronting.server.services.comments.CommentsHelper - Could not find user with userId ../../jts/users/suyadsul%40in.ibm.com
2015-11-16 01:17:33,319 [ RM-Task-Executor-1157] WARN m.fronting.server.services.comments.CommentsHelper - Could not find user with userId ../../jts/users/suyadsul%40in.ibm.com
We are facing same issue on our another RDNG instance aswell.
Could you please help us in resolution of this issue.
Thanks and regards,
Suyash
Accepted answer
Hi Suyash,
Are you using version 6.0? There is a defect in version 6.0 for email notifications for comments.
Defect 100903 Directed comments do not send out email notifications
This is resolved in the next ifix. 6.0 ifix005 is targeted to be released at the end of November.
I hope this helps.
Are you using version 6.0? There is a defect in version 6.0 for email notifications for comments.
Defect 100903 Directed comments do not send out email notifications
This is resolved in the next ifix. 6.0 ifix005 is targeted to be released at the end of November.
I hope this helps.