Where can I find a detailed guide to the RTC 6.x SCRUM template?

I'm working with the RTC 6.0.2 SCRUM template and I am liking the quickplanner, but working with other plan types, (and this may apply to other templates as well), it doesn't always make sense to me, and I think this will really hinder the adoption of this as a tool we want to do SCRUM/AGILE with.

e.g.  I create a backlog plan, create a new view and set to either kanban or taskboard. I create a story and child task.

The child task shows up in the new column, there are several options under the OPEN heading, including In progress. I can't drag it to any of these, but can drag it to the In Progress that is under the section for In Progress.

I suspect this is due to the (different) process flow for each workitem type available in this template, but it makes it awfully confusing to users. I can collapse the columns for my view, but I don't think I can save that so that new users are not bombarded by all these confusing columns.

The only option I can think of is to manually edit the process template to try to greatly simplify it, but I'd like some detailed documentation as top how(and why) this process template was set up this way. It may be simple once I understand, but right now for myself and potential users, they are finding it far too convoluted and would prefer white boards with sticky notes.