Can email sent to work item owners when an approval is overdue be turned off? If so which personal Mail Configruation option or server configruation will do it? Which email template is used for these emails?
Work item owners are receiving emails like the one below, when an approval is overdue. Can this be turned off? If turned off does that turn off all late notices, to owners and approvers? There is an Email Configuration option for "Email me approval changes that affect me." Does this option control these "late notice" emails? And finally which email template controls the formatting for these late notices?
Using version 5.01 of RTC.
sample email----------------------------------------------------------------------------------------
From: Change Management System [mailto:xxxxxxxx]
Sent: Tuesday, November 17, 2015 8:37 AM
To: xxxxxxxx
Subject: Overdue 'Review' request: 'OpsPlan_Review' (work item 1466)
Web UI: https://xxxxxxxxxxxxxxxxx/ccm/resource/itemName/com.ibm.team.workitem.WorkItem/1466
Id: 1466
Type: Change Request
Summary: Configure xxxxx to not auto start
Project Area: Change Management (Change Request) Filed Against: SSC
Status: Ready for Review
The 'Review' request 'OpsPlan_Review' is overdue since Nov 9, 2015 1:00 PM
end sample email--------------------------------------------------------------
One answer
See: Due Date Notifier – an Asynchronous Task Example for how this is created.
Comments
Donna Thomas
Jul 24 '17, 9:26 a.m.Ralph Schoon
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER Jul 24 '17, 3:09 p.m.