Error CRJAZ1559W on user registry configuration
Hi,
I'm creating RTC4.0 with WAS8.0.0.3, DB2 9.7 and Microsoft Active Directory(Windows 2008R2) environment.
I'm referring to following article
https://jazz.net/library/article/549
During setup wizard, I got a following error on user registry configuration step and was not able to proceed to the next step.
**********************
In an attempt to connect to the LDAP registry, a problem was found with the LDAP configuration. One or more users in the LDAP registry, including the user "Domain Controllers", do not contain the e-mail address type of property named "cn". For more details, open the help system and search for this message ID.ID CRJAZ2305W
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Actually, some users in Active Directory do not contain the e-mail address.
However, we cannot a put e-mail address to those users' property due to companies security policy.
Also, we don't use those users which don't contain e-mail address as RTC users, so those users don't belong to Jazz related group such as JazzAdmins etc.
Is there any solution or work around for this problem?
Is it a known bug?
I'm creating RTC4.0 with WAS8.0.0.3, DB2 9.7 and Microsoft Active Directory(Windows 2008R2) environment.
I'm referring to following article
https://jazz.net/library/article/549
During setup wizard, I got a following error on user registry configuration step and was not able to proceed to the next step.
**********************
In an attempt to connect to the LDAP registry, a problem was found with the LDAP configuration. One or more users in the LDAP registry, including the user "Domain Controllers", do not contain the e-mail address type of property named "cn". For more details, open the help system and search for this message ID.ID CRJAZ2305W
**********************
Actually, some users in Active Directory do not contain the e-mail address.
However, we cannot a put e-mail address to those users' property due to companies security policy.
Also, we don't use those users which don't contain e-mail address as RTC users, so those users don't belong to Jazz related group such as JazzAdmins etc.
Is there any solution or work around for this problem?
Is it a known bug?
2 answers
This is just a warning message. We check for email addresses of the top 5 users under your base user dn node. we show a warning message if we can't find email addresses for any of those users.
You can ignore it and click on next to continue running through the setup wizard.
Comments
I had the same issue as explained by Sandy in the initial problem description, when running jts setup.
The warning seen is:
***
In an attempt to connect to the LDAP registry, a problem was found with the LDAP configuration. One or more users in the LDAP registry, including the user "Domain Controllers", do not contain the e-mail address type of property named "cn". For more details, open the help system and search for this message ID.ID CRJAZ2305W
***
To get away with this error, in the LDAP ensure the email field is filled for users, Domain Controllers and groups. Then the warning is gone.