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Users in JazzUsers in LDAP, not checked in RTC

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Mahari Hill
(486●1●184●230) Jun 30 '15, 8:31 p.m.
Tivoli Directory Server
CLM 406

I have 12 users added to LDAP JazzUsers group. All appear in Manage Users. However, 2 have JazzUsers checked, the rest are blank. I can confirm they are in the JazzUsers on LDAP. I ran the repotools-jts.sh -syncUsers command. No error for these folks.

What are my options?

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Taki Nakajo
Jul 01 '15, 12:15 a.m.
Hi Mahari, I can suggest to check the output in the jts.log with Debug mode.

1. Set DEBUG mode in the jts.log

Open (JazzTeamServer)\server\conf\jts\log4j.properties
Change from log4j.rootLogger=WARN, file
              to log4j.rootLogger=DEBUG, file

2. Apply the setting.

Click Reload button in the URL https://<server>:port/jts/admin?internal=true#action=com.ibm.team.repository.admin.reloadLoggingSettings

Taki Nakajo
Jul 01 '15, 12:15 a.m.

 3. Run Sync User with external registry.



4. Check the output in the jts.log to see what it tells.

Open the (JazzTeamServer)\server\logs\jts.log

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Howard Hsiao
JAZZ DEVELOPER (5.5k●1●7) Jul 01 '15, 12:22 a.m.
What are distinct about those 2 users compared to the rest 10 users?

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Donald Nong
(14.5k●6●14) Jul 01 '15, 12:33 a.m.
The repository role is not stored in the Jazz repository, as it is mapped and controlled by the application server (WAS or Tomcat), so showing the "JazzUsers" role in the user profile is not a true indicator whether the user indeed has this role. As long as the user can log in and access the repository, the role is correctly set.

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Question asked: Jun 30 '15, 8:31 p.m.

Question was seen: 4,578 times

Last updated: Jul 01 '15, 12:33 a.m.

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