Jazz Forum Welcome to the Jazz Community Forum Connect and collaborate with IBM Engineering experts and users

Build error...suggested steps.

Questions
Tags
Users
Badges
Sterling Ferguson-II
(1.6k●14●288●273) Apr 10 '13, 10:18 a.m.
I am looking at some build widgets and have seen the following error. Any suggest steps to do next. One of the feeds shows the status of the build definition results, so I am not sure why this one shows this error. I don't really see anything in the F12 menu, or maybe I am looking in the wrong area.

CRRDV5005E The build results cannot be displayed because the build definition status records could not be retrieved from the server. The server encountered an unexpected error that prevented the build definition status records from being retrieved. For more details about this issue, open the JavaScript console of your browser by pressing F12, refresh the widget, and check the JavaScript console for any resulting errors.

0 votes

3 answers
6,329 views
0 votes

3 answers

Permanent link
Sterling Ferguson-II
(1.6k●14●288●273) Apr 11 '13, 10:20 a.m.
All,

Thanks for the replies, it seems to have been a license issue.

thanks again

1 vote

Permanent link
Piotr Aniola
(3.7k●1●17●38) Apr 10 '13, 11:25 a.m.
Hello,

have you tried what the error message suggested?
In IE, hit F12 to open the Developer Tools, and refresh the page.
In Developer Tools, go to Script->Console and check if any error is written there.

0 votes

Permanent link
Matt Lennon
JAZZ DEVELOPER (612●2●5) Apr 10 '13, 1:35 p.m.
Hi Sterling.

You may also want to check the server logs (<server-install-dir>/server/logs/ccm.log, etc.) for any errors that correlate with the error you're seeing.

     -Matt

0 votes

Your answer

Register or log in to post your answer.

Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.

Ask a question
Guidelines
FAQ
Search context
Follow this question

By Email: 

Once you sign in you will be able to subscribe for any updates here.

By RSS:

Answers
Answers and Comments
Question details
× 7,483
× 6,116

Question asked: Apr 10 '13, 10:18 a.m.

Question was seen: 6,329 times

Last updated: Apr 11 '13, 10:20 a.m.

Confirmation Cancel Confirm