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question asked: Apr 18 '16, 8:19 a.m.
question was seen: 3,298 times
last updated: Apr 19 '16, 5:43 a.m.

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CRJAZ1543E LDAP error.

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Mahari Hill (486●1●154●229) | asked Apr 18 '16, 8:19 a.m.
CLM 601.

All,

Production uses:
ldap.server.com

UAT:
ldap-lb.server.com

I want to switch UAT's settings to PROD. When I do, it tests fine, I can click "Save LDAP Config Files" as well. However, when I click Next, I get the following error:

A problem occurred while computing LDAP queries.ID CRJAZ1543E
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Donald Nong (14.5k●4●14) | answered Apr 19 '16, 5:43 a.m.
The test connection function only test the host and port, not the bind user and password. Chances are the bind user and password are incorrect.

Why don't you just copy the LDAP configuration from the PROD to UAT? I don't see the benefit of going through the wizard again.

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