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How to undo the deletion of a folder (containing multiple sub folders and files)

Angela Borchard (701020) | asked Jun 17 '15, 5:57 p.m.


In RTC the following occurred: 

1. Person A, created a folder

2. Person B, populated the folder with files and sub folders

3. Person A deleted the parent folder

I tried reversing the changes of Person A and this allows me to see the parent folder, however the parent directory is empty :-(

Can you please advise if it is possible to recover the deleted files and folders under the parent folder?


2 answers

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Angela Borchard (701020) | answered Jun 17 '15, 11:51 p.m.
Problem has been resolved now.

Krzysztof Ka┼║mierczyk commented Jun 18 '15, 11:30 a.m.

Hi Nagela,
Could you share with us how you have resolved the problem?

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Angela Borchard (701020) | answered Jun 24 '15, 11:09 p.m.
Hi Krzysztof,

I resolved by:

1. Reversing the reversal (where only some folders were displayed with no content)
2. Selecting ALL of the change sets (around 15 in total) and reversing

Arun K Sriramaiah commented Jun 25 '15, 6:56 a.m.

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