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Connecting RSA to RTC results in SSL Handshake Error

Scott Raley (13542931) | asked May 07 '15, 6:32 a.m.

I have RSA 9.1 with RTC 5.0.2 IDE Client installed. While trying to connect to the RTC stream I am receiving a popup about an SSL handshake Error, the remote host disconnected . When reading the log file I see CRJAZ0053I The identifier for the repository identified by "computer/ccm" could not be contacted; remote host close connection during handshake. Remote host close connection during handshake.

This is a Windows 7 box connecting to RTC 5.0.2 hosted on a Windows 2012R2 server. There are no firewalls between us and I can ping the server and load up RTC in the web browser using https://computername:9443/ccm.

Any ideas?

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Donald Nong (14.5k414) | answered May 07 '15, 9:14 p.m.
Has the RTC server been configured to have more restricted and more secure connections? For example, TLS V1.2 only, or requires a client certificate? You need to configure the client accordingly in order to establish an SSL connection.
For TLS V1.2 support, check out this document.
If the problem persists, follow the instructions in this article to get debugging information for further investigation.

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