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question asked: Oct 07 '14, 8:25 a.m.
question was seen: 6,418 times
last updated: Oct 08 '14, 1:25 a.m.

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RQM Server error

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Anvesh Reddy NallamaddiReddy (6●2●3) | asked Oct 07 '14, 8:25 a.m.
retagged Oct 07 '14, 9:34 a.m. by Laura W. Hinson (161●2●6)
I am able to connect Tomact Server for RQM and LogIn with my admin credentials. But not able to see any projects under HOME icon dropdown list. And I am also able to see an error as CRJAZ1972E.

The "com.ibm.team.repository.service.internal.license.LicenseAdminRestService" service failed to activate because a service that it depends on, "com.ibm.team.repository.common.service.IContributorService", failed to be activated.ID CRJAZ1972E
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com.ibm.team.repository.common.transport.TeamServiceRegistryException
com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.buildServicesMap(AbstractActivationManagerOwner.java:368)
com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.doActivate(AbstractActivationManagerOwner.java:733)
com.ibm.team.repository.common.transport.internal.registry.ServiceProviderActivationManagerOwner.getService(ServiceProviderActivationManagerOwner.java:129)
com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:282)
com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:291)
com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getServiceForRemoteAccess(OsgiServicesManager.java:589)
com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest2(AbstractTeamServerServlet.java:2306)
com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest(AbstractTeamServerServlet.java:2153)
com.ibm.team.repository.servlet.AbstractTeamServerServlet.service(AbstractTeamServerServlet.java:1963)
javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.service(ServletManager.java:180)
org.eclipse.equinox.http.servlet.internal.ServletRegistration.service(ServletRegistration.java:61)
org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:126)
org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:76)
javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:120)
com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:74)
javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
com.ibm.team.repository.server.servletbridge.BridgeFilter.processDelegate(BridgeFilter.java:165)
com.ibm.team.repository.server.servletbridge.BridgeFilter.doFilter(BridgeFilter.java:198)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222)
org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123)
org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:581)
org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:168)
org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:99)
org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:336)
org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407)
org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1002)
org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:585)
org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:310)
java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:906)
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:929)
java.lang.Thread.run(Thread.java:761)
Caused by:
The "com.ibm.team.repository.service.jts.contributor.internal.JtsContributorService" service failed to activate because a service that it depends on, "com.ibm.team.repository.service.internal.IInternalDbContributorService", failed to be activated. (com.ibm.team.repository.common.transport.TeamServiceRegistryException)ID CRJAZ1972E
com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.buildServicesMap(AbstractActivationManagerOwner.java:368)
com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.doActivate(AbstractActivationManagerOwner.java:733)
com.ibm.team.repository.common.transport.internal.registry.ServiceProviderActivationManagerOwner.getService(ServiceProviderActivationManagerOwner.java:129)
com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:282)
... 39 more.
Caused by:
The "com.ibm.team.repository.service.internal.ContributorService" service failed to activate because a service that it depends on, "com.ibm.team.repository.service.internal.ILicenseAssignmentService", failed to be activated. (com.ibm.team.repository.common.transport.TeamServiceRegistryException)ID CRJAZ1972E
com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.buildServicesMap(AbstractActivationManagerOwner.java:368)
com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.doActivate(AbstractActivationManagerOwner.java:733)
com.ibm.team.repository.common.transport.internal.registry.ServiceProviderActivationManagerOwner.getService(ServiceProviderActivationManagerOwner.java:129)
com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:282)
... 44 more.
Caused by:
The "com.ibm.team.repository.service.internal.license.jts.JtsLicenseAssignmentService" service failed to activate because a service that it depends on, "com.ibm.team.repository.service.compatibility.license.ICompatibilityLicenseService", failed to be activated. (com.ibm.team.repository.common.transport.TeamServiceRegistryException)ID CRJAZ1972E
com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.buildServicesMap(AbstractActivationManagerOwner.java:368)
com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.doActivate(AbstractActivationManagerOwner.java:733)
com.ibm.team.repository.common.transport.internal.registry.ServiceProviderActivationManagerOwner.getService(ServiceProviderActivationManagerOwner.java:129)
com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:282)
... 49 more.
Caused by:
The "com.ibm.team.repository.service.compatibility.license.internal.LicenseService" service failed to activate because a service that it depends on, "com.ibm.team.repository.service.IServerDescriptionService", failed to be activated. (com.ibm.team.repository.common.transport.TeamServiceRegistryException)ID CRJAZ1972E
com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.buildServicesMap(AbstractActivationManagerOwner.java:368)
com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.doActivate(AbstractActivationManagerOwner.java:733)
com.ibm.team.repository.common.transport.internal.registry.ServiceProviderActivationManagerOwner.getService(ServiceProviderActivationManagerOwner.java:129)
com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:282)
... 54 more.
Caused by:
The "com.ibm.team.repository.service.internal.ServerDescriptionService" service failed to activate because a service that it depends on, "com.ibm.team.repository.service.IBaseServerDescriptionService", failed to be activated. (com.ibm.team.repository.common.transport.TeamServiceRegistryException)ID CRJAZ1972E
com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.buildServicesMap(AbstractActivationManagerOwner.java:368)
com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.doActivate(AbstractActivationManagerOwner.java:733)
com.ibm.team.repository.common.transport.internal.registry.ServiceProviderActivationManagerOwner.getService(ServiceProviderActivationManagerOwner.java:129)
com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:282)
... 59 more.
Caused by:
The "com.ibm.team.repository.service.internal.BaseServerDescriptionService" service failed to activate because a service that it depends on, "com.ibm.team.repository.service.mapping.internal.IInternalPrefixUrlLockService", failed to be activated. (com.ibm.team.repository.common.transport.TeamServiceRegistryException)ID CRJAZ1972E
com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.buildServicesMap(AbstractActivationManagerOwner.java:368)
com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.doActivate(AbstractActivationManagerOwner.java:733)
com.ibm.team.repository.common.transport.internal.registry.ServiceProviderActivationManagerOwner.getService(ServiceProviderActivationManagerOwner.java:129)
com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:282)
... 64 more.
Caused by:
The "com.ibm.team.repository.service.mapping.internal.DatabasePrefixUrlLockService" service failed to activate because a service that it depends on, "com.ibm.team.repository.service.internal.IInternalPrimitiveTransactionService", failed to be activated. (com.ibm.team.repository.common.transport.TeamServiceRegistryException)ID CRJAZ1972E
com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.buildServicesMap(AbstractActivationManagerOwner.java:368)
com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.doActivate(AbstractActivationManagerOwner.java:733)
com.ibm.team.repository.common.transport.internal.registry.ServiceProviderActivationManagerOwner.getService(ServiceProviderActivationManagerOwner.java:129)
com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:282)
... 69 more.
Caused by:
The "com.ibm.team.repository.service.internal.PrimitiveTransactionService" service failed to activate because a service that it depends on, "com.ibm.team.repository.service.internal.IComponentMetadataProviderManagerService", failed to be activated. (com.ibm.team.repository.common.transport.TeamServiceRegistryException)ID CRJAZ1972E
com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.buildServicesMap(AbstractActivationManagerOwner.java:368)
com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.doActivate(AbstractActivationManagerOwner.java:733)
com.ibm.team.repository.common.transport.internal.registry.ServiceProviderActivationManagerOwner.getService(ServiceProviderActivationManagerOwner.java:129)
com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:282)
... 74 more.
Caused by:
The "com.ibm.team.repository.service.internal.ComponentMetadataProviderManagerService" service failed to activate because a service that it depends on, "com.ibm.team.repository.service.internal.schemagen.IPersistentMappingService", failed to be activated. (com.ibm.team.repository.common.transport.TeamServiceRegistryException)ID CRJAZ1972E
com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.buildServicesMap(AbstractActivationManagerOwner.java:368)
com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.doActivate(AbstractActivationManagerOwner.java:733)
com.ibm.team.repository.common.transport.internal.registry.ServiceProviderActivationManagerOwner.getService(ServiceProviderActivationManagerOwner.java:129)
com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:282)
... 79 more.
Caused by:
The "com.ibm.team.repository.service.internal.schemagen.PersistentMappingService" feature could not start. (com.ibm.team.repository.common.transport.TeamServiceRegistryException)ID CRJAZ1092E
com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.bindRequiredServices(AbstractActivationManagerOwner.java:287)
com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.performActivation(AbstractActivationManagerOwner.java:684)
com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.doActivate(AbstractActivationManagerOwner.java:746)
com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.activate(AbstractActivationManagerOwner.java:210)
... 57 more.
Caused by:
The system schema could not be created. (java.lang.RuntimeException)ID CRJAZ0820E
com.ibm.team.repository.service.internal.schemagen.PersistentMappingService.reset(PersistentMappingService.java:127)
com.ibm.team.repository.service.internal.schemagen.PersistentMappingService.activate(PersistentMappingService.java:91)
com.ibm.team.repository.service.AbstractService.bindRequiredServices(AbstractService.java:191)
com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.bindRequiredServices(AbstractActivationManagerOwner.java:281)
... 60 more.
Caused by:
The server was unable to connect to the following database: "conf/jts/derby/repositoryDB" Exception: "CRJAZ2654E The server was unable to connect to the database because the database connection settings are invalid or because database is unreachable (SQLSTATE: XJ040, SQLCODE: 40000). Verify the connection settings in your teamserver.properties file. See the Jazz Team Server log for more information." (com.ibm.team.repository.common.TeamRepositoryException)ID CRJAZ0503E
com.ibm.team.repository.service.internal.rdb.ConnectionFactory.createConnection(ConnectionFactory.java:118)
com.ibm.team.repository.service.internal.rdb.ConnectionFactory.createConnection(ConnectionFactory.java:1)
com.ibm.team.repository.service.internal.rdb.JDBCConnectionPool.createEntry_aroundBody0(JDBCConnectionPool.java:85)
com.ibm.team.repository.service.internal.rdb.JDBCConnectionPool.createEntry(JDBCConnectionPool.java:85)
... 67 more.
Caused by:
The server was unable to connect to the database because the database connection settings are invalid or because database is unreachable (SQLSTATE: XJ040, SQLCODE: 40000). Verify the connection settings in your teamserver.properties file. See the Jazz Team Server log for more information. (java.sql.SQLException)ID CRJAZ2654E
com.ibm.team.repository.service.db.provider.AbstractDbProvider.getConnection(AbstractDbProvider.java:211)
com.ibm.team.repository.jdbcdriver.internal.derby.DerbyProvider.getConnection(DerbyProvider.java:98)
sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:60)
... 77 more.

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Donald Nong (14.5k●6●14) | answered Oct 08 '14, 1:25 a.m.
The cause is "The server was unable to connect to the database because the database connection settings are invalid or because database is unreachable (SQLSTATE: XJ040, SQLCODE: 40000)", which is reported by
com.ibm.team.repository.jdbcdriver.internal.derby.DerbyProvider.getConnection(DerbyProvider.java:98). So it appears that you're using the bundled Derby database and it is in an inconsistent state.
This is somewhat similar to this one.
http://www-01.ibm.com/support/docview.wss?uid=swg21288806
You can check the IBM/JazzTeamServer/server/derby.log file for detailed errors, and try to find solutions accordingly. Since the Derby database is not officially supported, if it is indeed corrupted, you may have to re-install RQM (so as to replace the Derby database, unless you know how to exact the Derby database from the installation media and replace it only).

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