CRRRE1419E : OAuthentication message
OK, Our previously flawless record of ETL runs on a 4.0.3 CCM application have begun failing (APT) with the message:
How to further troubleshoot ?
ERROR tional.drivers.jdbc.xml.internal.PageFetcherThread - com.ibm.rational.dataservices.client.auth.AuthenticationException: com.ibm.rational.dataservices.client.auth.oauth.OAuthCommunicatorException: CRRRE1419E: Can not access to the OAuthentication URL.I've got "INFO" level logging on the etl-driver and DEBUG on the etl in the log4j.properties for the ccm, yet no mention of what OAuthentication URL is the target when the failure occurs.
How to further troubleshoot ?
Accepted answer
I would enable DEBUG on the etl-driver since your error is calling the driver "tional.drivers.jdbc.xml.internal.PageFetcherThread"
Also - navigate to your reports management page
..ccm/admin#action=jazz.viewPage&id=com.ibm.team.reports.reportsManagementPage
And double check that the userID/consumer ID and password is correct.
Also - navigate to your reports management page
..ccm/admin#action=jazz.viewPage&id=com.ibm.team.reports.reportsManagementPage
And double check that the userID/consumer ID and password is correct.
One other answer
I am seeing this now:
2014-02-19 13:41:26,305 [ Thread-430237] DEBUG l.dataservices.client.auth.oauth.OAuthCommunicator - => Getting https://rtc3srv1:9443/ccm/rpt/repository/apt?size=0&fields=apt%2FteamArea%2F%28projectArea%2FitemId%7Ccapacity%2F%28developmentLine%2FitemId%7Ccapacity%29%7Cmodified%7Carchived%
7CitemId%29
2014-02-19 13:41:26,305 [ Thread-430237] DEBUG dataservices.client.auth.oauth.OAuthCommunicator$2 - Stale connection check
2014-02-19 13:41:26,311 [ Thread-430237] DEBUG dataservices.client.auth.oauth.OAuthCommunicator$2 - Attempt 1 to execute request
2014-02-19 13:46:26,311 [ Thread-430237] DEBUG dataservices.client.auth.oauth.OAuthCommunicator$2 - Closing the connection.
2014-02-19 13:46:26,311 [ Thread-430237] DEBUG .rational.dataservices.client.util.URLDataProvider - Can not connect to server after 10 retries.
java.net.SocketTimeoutException: Read timed out
I can get https://rtc3srv1:9443/ccm/rpt/repository/apt?size=0&fields=apt/teamArea/(projectArea/itemId|capacity/(developmentLine/itemId|capacity)|modified|archived|itemId)
in a browser but it takes many minutes. The URI string has appeared > 150 times since I started the APT job by hand.
2014-02-19 13:41:26,305 [ Thread-430237] DEBUG l.dataservices.client.auth.oauth.OAuthCommunicator - => Getting https://rtc3srv1:9443/ccm/rpt/repository/apt?size=0&fields=apt%2FteamArea%2F%28projectArea%2FitemId%7Ccapacity%2F%28developmentLine%2FitemId%7Ccapacity%29%7Cmodified%7Carchived%
7CitemId%29
2014-02-19 13:41:26,305 [ Thread-430237] DEBUG dataservices.client.auth.oauth.OAuthCommunicator$2 - Stale connection check
2014-02-19 13:41:26,311 [ Thread-430237] DEBUG dataservices.client.auth.oauth.OAuthCommunicator$2 - Attempt 1 to execute request
2014-02-19 13:46:26,311 [ Thread-430237] DEBUG dataservices.client.auth.oauth.OAuthCommunicator$2 - Closing the connection.
2014-02-19 13:46:26,311 [ Thread-430237] DEBUG .rational.dataservices.client.util.URLDataProvider - Can not connect to server after 10 retries.
java.net.SocketTimeoutException: Read timed out
I can get https://rtc3srv1:9443/ccm/rpt/repository/apt?size=0&fields=apt/teamArea/(projectArea/itemId|capacity/(developmentLine/itemId|capacity)|modified|archived|itemId)
in a browser but it takes many minutes. The URI string has appeared > 150 times since I started the APT job by hand.