CRRRS6517E Error During Collection Export to Word/PDF
Setup:
RTC 4.0.3
Server: Wink2k8, 8gb ram l5335@2.0ghz (4 processors)
AppServer: Tomcat 6
I am receiving the Error:
CRRRS6517E The report was not created.
When exporting a collection of 314 artifacts. Is there a size limit for exporting? I can go into each artifact and export them successfully. During caching - it will fail at 29% completion.
rm.log
2014-08-27 12:34:53,202 [ Thread-3632] DEBUG nting.server.core.request.async.TaskTrackerService - <rdf:RDF
xmlns:dc="http://purl.org/dc/terms/"
xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#"
xmlns:rm="http://www.ibm.com/xmlns/rdm/rdf/"
xmlns:rmStatus="http://www.ibm.com/xmlns/rrm/status/">
<rdf:Description rdf:about="">
<rmStatus:workDone rdf:datatype="http://www.w3.org/2001/XMLSchema#int"
>6</rmStatus:workDone>
<rmStatus:totalWorkRequired rdf:datatype="http://www.w3.org/2001/XMLSchema#int"
>7</rmStatus:totalWorkRequired>
<rm:state rdf:resource="http://www.ibm.com/xmlns/rdm/rdf/state#RUNNING"/>
<rm:progress rdf:parseType="Resource">
<rm:message rdf:datatype="http://www.w3.org/2001/XMLSchema#string"
>Uploading WORD output</rm:message>
<dc:title rdf:datatype="http://www.w3.org/2001/XMLSchema#string"
>Uploading WORD output</dc:title>
</rm:progress>
<rm:taskProgress rdf:datatype="http://www.w3.org/2001/XMLSchema#string"
>Uploading WORD output</rm:taskProgress>
</rdf:Description>
</rdf:RDF>
2014-08-27 12:34:53,202 [ Thread-3632] DEBUG nting.server.core.request.async.TaskTrackerService - <rdf:RDF
xmlns:dc="http://purl.org/dc/terms/"
xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#"
xmlns:rm="http://www.ibm.com/xmlns/rdm/rdf/"
xmlns:rmStatus="http://www.ibm.com/xmlns/rrm/status/">
<rdf:Description rdf:about="">
<rm:taskError>CRRRS6517E The report was not created.</rm:taskError>
<rm:state rdf:resource="http://www.ibm.com/xmlns/rdm/rdf/state#COMPLETE"/>
<rm:result rdf:parseType="Resource">
<rm:severity rdf:resource="http://www.ibm.com/xmlns/rdm/rdf/severity#OK"/>
<rm:taskResult rdf:resource="CRRRS6517E The report was not created."/>
<rm:message rdf:datatype="http://www.w3.org/2001/XMLSchema#string"
>CRRRS6517E The report was not created.</rm:message>
<dc:title rdf:datatype="http://www.w3.org/2001/XMLSchema#string"
>CRRRS6517E The report was not created.</dc:title>
</rm:result>
<rm:taskResult rdf:resource="CRRRS6517E The report was not created."/>
<rm:taskProgress rdf:datatype="http://www.w3.org/2001/XMLSchema#string"
>CRRRS6517E The report was not created. 100</rm:taskProgress>
</rdf:Description>
</rdf:RDF>
Thread-3632] ERROR ibm.rdm.fronting.server.rrs.publish.PublishService - CRRRS6517E The report was not created.
RRDG.log:
Thread-3634] ERROR com.ibm.rational.rrdg - CRRPE3096E Output processing could not continue due to an error.
Perhaps my server can't handle the caching? I have been searching for a month and have found no resolution. Thanks in advance for any help.
I've tried:
-update the HTML links in the <span>
-discounted data/template errors b/c each artifact exports successfully.\
-that weird workaround to update an artificat and re-save it.
Accepted answer
Hi David,
I worked on an issue with the same CRRRS6517E and CRRPE3096E errors printing a collection. The problem was formatting in individual artifacts and was resolved by the following work item.
Adopt the RRDG hotfix (document generation stops if the rich text contains an image which is also a hyperlink
You mentioned ou can export each artifact individually. Did you verify all 314 of them?
I worked on an issue with the same CRRRS6517E and CRRPE3096E errors printing a collection. The problem was formatting in individual artifacts and was resolved by the following work item.
Adopt the RRDG hotfix (document generation stops if the rich text contains an image which is also a hyperlink
You mentioned ou can export each artifact individually. Did you verify all 314 of them?