How do I debug this? CRJCA0132E
While trying to create a "Money that matters" sample project I got the error below. How do I debug this? RM (https://rcs-sandbox.ratl.swg.usma.ibm.com:9443/rm/web) works with another project I created.
I am running RTC, RRC, RQM, and DM 4.0 on Websphere 8.5.
Server Response:
Error 500: Internal Server Error Error 500: Internal Server Error java.lang.NullPointerException (More info found at entry [d6d7f03f7429aecc] in RRS server log) Requirements Management/4.0
Error Stacktrace:
com.ibm.team.lpa.automation.TaskException: CRJCA0132E The request to create an artifact container in the application at https://rcs-sandbox.ratl.swg.usma.ibm.com:9443/rm/projects failed with an internal server error response. For more details, open the help system and search for CRJCA0132E.
at com.ibm.team.lpa.common.tasks.CreateProjectTask.runTask(CreateProjectTask.java:166)
at com.ibm.team.lpa.common.tasks.AbstractTask.run(AbstractTask.java:56)
at com.ibm.team.lpa.automation.CompositeTask.run(CompositeTask.java:208)
at com.ibm.team.lpa.automation.CompositeTask$MonitoredSubTask.run(CompositeTask.java:124)
at com.ibm.team.lpa.automation.CompositeTask.run(CompositeTask.java:208)
at com.ibm.team.lpa.common.tasks.LoggingCompositeTask.run(LoggingCompositeTask.java:37)
at com.ibm.team.lpa.automation.AsyncTask$TaskRunner.run(AsyncTask.java:40)
at java.lang.Thread.run(Thread.java:770)
Accepted answer
If you're logging in and get the "Admin" user, you may have an issue that you login as lowercase but your actual identity is in mixed case on the LDAP server. We had this situation in our installation - all persons with "JazzAdmins" access would fall through as "Admin"
The solution was that we had a new attribute create in our LDAP that contained the lowercase login name. We then used this for authentication instead of the mixed-case login. Problem solved.
You can tell the server to ignore case for authentication, but we found that it opens a series of other issues.
Hope this helps.
KjC
3 other answers
We've seen this error come through IBM Support before, and the fix is available in CLM 4.0.2 and 4.0.3 under this work item: com.ibm.team.jfs.users.service.internal.ContributorService does not respect case insensitive setting (244606). The problem has to do with the JTS server not respecting the case insensitivity setting for User URLs with LDAP configured, so the calls which the RM server is making to JTS for User information are failing, thus causing this NullPointerException you are seeing in the RM logs. You can either upgrade to CLM 4.0.2 or 4.0.3, or go through the IBM Support channels (IBM Software Support - Contact support) to request a hotfix for the defect I mentioned above. Hope this helps!
Mike Jaworski
Hi Aaron,
Did you happen to check the information center to find more details about this message? Here's a link: http://pic.dhe.ibm.com/infocenter/clmhelp/v4r0/topic/com.ibm.messages.CLMic/CRJCA0132E.html.
Is that information helpful? If not, please let me know if you have suggestions for information that we can add to the message to make it better.
Thanks,
Laura
Did you happen to check the information center to find more details about this message? Here's a link: http://pic.dhe.ibm.com/infocenter/clmhelp/v4r0/topic/com.ibm.messages.CLMic/CRJCA0132E.html.
Is that information helpful? If not, please let me know if you have suggestions for information that we can add to the message to make it better.
Thanks,
Laura
Comments
Comments
Bo Chulindra
JAZZ DEVELOPER Oct 23 '12, 10:36 a.m.Aaron Cohen
JAZZ DEVELOPER Oct 23 '12, 10:46 a.m.Ara Masrof
JAZZ DEVELOPER Jun 24 '13, 3:54 p.m.Aaron Cohen
JAZZ DEVELOPER Oct 24 '12, 7:10 p.m.