Root services resource at ...cannot be accessed
Cesar Sasaki (511●2●89●129)
| asked Aug 18 '14, 10:57 p.m.
edited Aug 19 '14, 4:35 p.m. by Stephanie Taylor (241●1●5)
Hi
I have a problem with my CLM 5.0. I'm using Derby and Tomcat. When I start my jts/admin page I have this error on the diagnostics link : Please I nee dhelp because I can not create the project areas in the CLM. Thanks |
One answer
Hi,
Looks like the applications are not available for JTS to connect at the moment. Can you access the each application separately? Have u completed registration of each application successfully? Comments
Cesar Sasaki
commented Aug 19 '14, 11:10 a.m.
Hi Charlie
Charlie Seo
commented Aug 19 '14, 7:13 p.m.
I guess it's required to revise the server logs to see what exactly happening then. I suggest to open a ticket to Rational Support.
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Comments
Seems to be a generic network issue given the "connection timed out" error. On the server itself (not the client machine), try to use following commands to verify that the host name is resolvable and the port is reachable.