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CLM4.0.3_All Job fails with Software Exception 0xC0000005 ( Access Violation ) error


Yusuke Kobayashi (31164) | asked Jul 09 '13, 10:55 p.m.
retagged Jul 22 '13, 4:41 p.m. by Ralph Earle (25738)
I have integrated CLM with insight successfully to the point of "Customizing the CLM job streams" step, referring to the following link.
Integrating CLM with an existing Rational Insight

But, When I tried to run CLM4.0.3_All Job in DataManager, I got the folloing exception.

Data Manager v10.1.6235.143 -- (C) Copyright IBM Corp. 1999, 2012COGNOS INTERNAL USE ONLYjobstream -- start run on yc084 (07-Jul-2013 20:52:20)Run context:JobStream 'CLM4.0.3_All'    JobStream 'JFS_ODS4.0.3_DeltaLoad'        JobStream 'JFS_ODS4.0.3'            JobStream 'JFS_ODS4.0'[PROGRESS   - 20:52:21] JobStream 'JFS_ODS4.0'; starting[PROGRESS   - 20:52:21] Procedure Node 8 'Init'; executing (inline)[PROGRESS   - 20:52:23] Procedure Node 8 'Init'; succeeded[PROGRESS   - 20:52:23] Condition Node 9 'More'; executing (inline)[PROGRESS   - 20:52:23] Condition Node 9 'More'; succeeded (TRUE)[PROGRESS   - 20:52:23] Procedure Node 11 'Prepare'; executing (inline)Software Exception 0xC0000005 ( Access Violation )Exception Address 003B53A4 [read at 00000000]

Any idea What could be causing this?

The following is my environment:
Environment1 (all-in-one topology)
Microsoft Windows Server 2008 R2 Enterprise SP1
CLM 4.0.3
Rational Reporting (64bit Architecture)
  • Rational Insight 1.1.1.2
  • Rational Reporting for Development Intelligence 2.0.3.0
    on  WebSphere Application Server Network Deployment 8.0.0.5 (64bit Architecture) / DB 9.7 FP5
Rational Reporting Development Tools
  • Rational Insight Development Tool 1.1.1.2
  • Rational Reporting for Development Intelligence Development Tool 2.0.3.0
Environment2 (all-in-one topology)
Microsoft Windows 7 SP1
CLM 4.0.3
Rational Reporting (64bit Architecture)
  • Rational Insight 1.1.1.2
  • Rational Reporting for Development Intelligence 2.0.3.0
    on  WebSphere Application Server Network Deployment 8.0.0.5 (64bit Architecture) / DB 9.7 FP5  
Rational Reporting Development Tools
  • Rational Insight Development Tool 1.1.1.2
  • Rational Reporting for Development Intelligence Development Tool 2.0.3.0
Thanks in advance.

YUSUKE
















2 answers



permanent link
YOGESH LOKHANDE (10441926) | answered Jul 14 '13, 8:47 a.m.
 Hi,

you define the the default gateway url in Congos manager
if not the define there your clm url as service depatch 

permanent link
Manoj Panda (39336256) | answered Aug 18 '13, 11:29 a.m.
JAZZ DEVELOPER

Hi,

 I also have similar env. and getting the following error while testing the stream.

Data Manager v10.1.6235.143 -- (C) Copyright IBM Corp. 1999, 2012
jobstream -- start run on mapanda3 (18-Aug-2013 20:46:25)
[PROGRESS   - 20:46:26] Accessing catalog
[PROGRESS   - 20:46:45] Exporting required components
[PROGRESS   - 20:46:48] Catalog banner -> COGNOS INTERNAL USE ONLY
[PROGRESS   - 20:46:49] JobStream 'RTC4.0.3'; starting
[PROGRESS   - 20:46:50] JobStream Node 2 'JFS_ODS4.0.3_DeltaLoad'; executing (pi
d 9512)
Exception in thread "main" java.sql.SQLException: com.ibm.rational.etl.common.ex
ception.ETLException: com.ibm.rational.etl.common.exception.ETLException: com.ib
m.rational.dataservices.client.auth.AuthenticationException: CRRRE1417E: The HTT
P status '401' and the message is 'Unauthorized'.
        at com.ibm.rational.drivers.jdbc.xml.BaseRDSResultSet.fetchMoreData(Base
RDSResultSet.java:2101)
        at com.ibm.rational.drivers.jdbc.xml.BaseRDSResultSet.next(BaseRDSResult
Set.java:1472)
[PROGRESS   - 20:51:47] pid 9512 JobStream Node 2 'JFS_ODS4.0.3_DeltaLoad'; repo
rted the following:

(for details, see ..\datamanager\log\Job_JFS_ODS4_0_3_DeltaLoad_0007.log)

[PROGRESS   - 20:51:47] JobStream Node 2 'JFS_ODS4.0.3_DeltaLoad'; failed
[PROGRESS   - 20:51:47] Done - 0 00:05:22 elapsed
[PROGRESS   - 20:51:47] JobStream 'RTC4.0.3' Failed
jobstream -- failed (18-Aug-2013 20:51:47)

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