Jazz Forum Welcome to the Jazz Community Forum Connect and collaborate with IBM Engineering experts and users

Is there any specific order for Jazz Server reboot

Questions
Tags
Users
Badges
anoop mc
(748●11●200●221) retagged
Sep 15 '14, 8:58 a.m.
Hi,

Let me explain you the scenario we are in and connection issue happened with JAZZ Server reboot

We have JTS Server  installed on a separate server  similarly RM,QM and CCM running on separate servers.

Server OS: Windows Server 2008 R2   backend running on SQL Server

After a patch upgrade on the JTS Server and after bouncing the server. When tried to connect from RM, QM we were getting the below error and warnings.

jazz_rrc_err

jazz_rqm_err

Finally after rebooting RRC followed by QM helped to fix the above issues. Still not sure what caused this issue. 

Hence wanted to know if there is any sequence for Jazz Server Reboot.


0 votes

3 answers
6,239 views
0 votes

3 answers

Permanent link
Paul Slauenwhite
FORUM MODERATOR / JAZZ DEVELOPER (8.4k●1●2) Sep 15 '14, 7:39 a.m.
As mentioned in patch readme: 
d. Start the server. For a distributed CLM deployment, complete the same steps on each server.

1 vote

Permanent link
Arun K Sriramaiah
(3.2k●2●36●77) Sep 27 '14, 12:25 p.m.

Hi Anoop,

Stop the application with below sequence which I always followed and it worked.

Stop: JTS,CCM,RQM and RM ( if its 5.0 releases).

Start: JTS,CCM,RQM and RM ( if its 5.0 releases).

Please do it for all the application if it incase of Disctributed setup.

Note: Stop the Application server before stopping the database server.

Regards,

Arun.

1 vote

Comments
anoop mc
Sep 29 '14, 2:13 a.m.

 thanks I will follow the same order when rebooting for the next time.

Permanent link
Guido Schneider
(3.4k●14●91●115) Sep 29 '14, 12:52 p.m.
On a 4.x environment, the JTS must be started last, because of the population of internal RM and QM licenses. This was a defect fixed in the foundation v5.0 or 5.0.1. 

0 votes

Your answer

Register or log in to post your answer.

Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.

Ask a question
Guidelines
FAQ
Search context
Follow this question

By Email: 

Once you sign in you will be able to subscribe for any updates here.

By RSS:

Answers
Answers and Comments
Question details
× 7,495
× 343

Question asked: Sep 15 '14, 4:19 a.m.

Question was seen: 6,239 times

Last updated: Sep 29 '14, 12:52 p.m.

Confirmation Cancel Confirm