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Error on RTC for Z - CRJAZ1972E - Unable to load /jts/web/dojo

Logeswaran Natarajan (834) | asked Jul 10 '14, 9:35 a.m.
edited Jul 14 '14, 8:42 a.m. by Jennifer Cianchetta-Riordan (2512)

Am installing RTC for system z and trying to complete setup wizard with webpage, on Register applications step my webpage has no response and it is not detecting any application. Found below error message when turned on debug option in webpage.

CRJAZ1972E."}", stack: (...), message: "Unable to load /jts/web/dojo/../../service/…RestService/isDataWarehouseJobsEnabled status:503"}
log: false
message: "Unable to load /jts/web/dojo/../../service/ status:503"
responseText: "{"errorClass":"","nestedError":{"errorClass":"","nestedError":{"errorClass":"","nestedError":{"errorClass":"java.lang.RuntimeException","errorCode":null,"errorTraceMarshall":

Any help would be greatly helpful,


Logeswaran Natarajan commented Jul 10 '14, 9:40 a.m.

Associated wit the above error, there are few more error on the WAS log:

Trace: 2014/07/10 12:21:41.637 02 t=7BD488 c=UNK key=P8 tag= (13007004)        
  ExtendedMessage: BBOO0220E: SRVE0293E: ÝServlet Error¨-Ýequinoxbridgeservlet¨: 
CRJAZ1173I Service "" is not available.

However there is no log captured in JTS.


One answer

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Jean-Bernard Curmi (14162) | answered Jul 16 '14, 3:47 a.m.
Could you please verify that the JAZZ_HOME custom property has been correctly set in your WAS server.



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