Error after launch Jazz Server 4.0.3
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carlos roberto (214●4●30●29)
| asked Jun 18 '13, 5:39 p.m.
retagged Jun 19 '13, 2:42 p.m. by Amy Laird (165●1●4)
After upgrade from 3.0.1 to 4.0.3, when I launch the JazzServer I receive the following error
http-bio-9443-exec-3] ERROR vice.internal.license.MergedContributorLicenseType - CRJAZ2583E Two policies can only be merged if their operation rules are exactly the same, but the two policies had a different number of rules.
com.ibm.team.repository.service.internal.license.LicenseKeyMergeException: CRJAZ2583E Two policies can only be merged if their operation rules are exactly the same, but the two policies had a different number of rules.
I am using Windows Server 2008 x64
Any idea how to fix the issue?
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4 answers
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Finaly, after spent some weeks fighting with RTC 4.0.3 installation I got success using a online server as a start point. All the times I tried to install RTC 4.0.3 on a server not connected to internet, I had no success. So, I think there is a bug with RTC 4.0.3 installation when we try to install on a server not connected to internet. Here are the steps I had to use to get success .
1. Installed the fresh RTC 4.0.3 in a server conneted to internet. 2. Upgraded from 3.0.1 to 4.0.3 and renamed it to the new URI server. 3. Installed all the licenses and checked if Jazz was working properly 4. Did backup of the entire jazz installation and copied it to the offline server 5. After copy, renamed the jazz installation in the offline server 6. After check the URI rename process and start the server, I could verify that jazz installation in the offline server was finally working. |
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yep, sounds like a defect. Did you open a defect in the jazz project area. This can be done by selecting My Stuff -> work Items -> Open a defect.
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Comments
Were the 3.0 licences replaced with 4.0 licenses after the migration?
After the migration when I try to upgrade the licenses, during the load license file I receive a timeout error and the load fails. I dont have idea why the license file cannot be loaded and license updated.
Does it say which license is causing the error? Do you have any 10-free developer installed prior to the upgrade? If you do, try removing it and see if the new 40 can be uploaded.
Yes, because I am upgrading from 3.0.1 to 4.0.3, I have 3.0.1 license installed. I did uninstall of license and tried to install 4.0 but license key file fails to load. When I do that I need activate trial version to be able continue use the package. Otherwise I will not have any developer license available. Here is the error message.
2013-06-20 08:02:24,028 [ http-bio-9443-exec-5] ERROR vice.internal.license.MergedContributorLicenseType - CRJAZ2583E Two policies can only be merged if their operation rules are exactly the same, but the two policies had a different number of rules.
com.ibm.team.repository.service.internal.license.LicenseKeyMergeException: CRJAZ2583E Two policies can only be merged if their operation rules are exactly the same, but the two policies had a different number of rules.
at com.ibm.team.repository.service.internal.license.MergedContributorLicenseType.assertRulesMatch(MergedContributorLicenseType.java:185)
at com.ibm.team.repository.service.internal.license.MergedContributorLicenseType.assertValidMerge(MergedContributorLicenseType.java:124)
One point is that after install 4.0.3 and upgrade from 3.0.1 to 4.0.3, Then I start the server and in Catalina window after the server start running, I see the message error regarding to CRJAZ2583E. I am not sure if this error is preventing the license file to load properly.