Word import into Module duplicates section
Hi.
Has anyone run into a problem when, after importing a word document and converting it to a module a section that exists once in the doc is created twice in the Module?
My section 5 (Traceability Model) was created both as section 2 and section 7, messing the whole document.
I've had this problem on my own environment (RM 4.0.3) and also on the sandbox (4.0.6) and the behavior seems exactly the same.
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Accepted answer
I just tested this in my development environment and verified similar behavior. I tested this with a bookmark and heading cross-references. For each of these, the text that is referenced is duplicated at the reference point. I would say this is defective behavior since it does not make sense to duplicate text.
Unfortunately, it is currently a limitation that we are not able to create intra-document links. This leaves us with two possible solutions for now:
1. Leave it as-is where the text in a bookmark or heading may be duplicated.
2. Prevent the cross-referenced text from being duplicated at the reference point.
I believe the correct thing to do here is option 2. I went ahead and created a defect in RTC and assigned to the back log to track future progress.
See the following:
Taly Hotimsky selected this answer as the correct answer
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One other answer
RRC does not support all the Word features. Unless you see documentation saying that such a feature is supported, you cannot really say it's a defect. Limitation can be a better word for it. If supporting a particular feature is desirable, you can open an RFE for it.
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Your answer
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Comments
I did some more digging and found out the root cause.