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Word import into Module duplicates section


Taly Hotimsky (2563256) | asked Mar 07 '14, 8:16 p.m.
 Hi.

Has anyone run into a problem when, after importing a word document and converting it to a module a section that exists once in the doc is created twice in the Module?

My section 5 (Traceability Model) was created both as section 2 and section 7, messing the whole document.

I've had this problem on my own environment (RM 4.0.3) and also on the sandbox (4.0.6) and the behavior seems exactly the same.

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Taly Hotimsky commented Mar 07 '14, 9:40 p.m. | edited Mar 08 '14, 1:44 a.m.

I did some more digging and found out the root cause.

It has to do with cross-references in my text to other sections. The cross-reference is interpreted by RRC as an indication that the text should be duplicated there.
My understanding is that cross-references should be transformed into links and the current behavior is a bug. Can anyone comment?

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Chase Patterson (362) | answered Mar 10 '14, 4:20 p.m.
edited Mar 10 '14, 4:22 p.m.
 I just tested this in my development environment and verified similar behavior.  I tested this with a bookmark and heading cross-references.  For each of these, the text that is referenced is duplicated at the reference point.  I would say this is defective behavior since it does not make sense to duplicate text.  

Unfortunately, it is currently a limitation that we are not able to create intra-document links.  This leaves us with two possible solutions for now: 
1. Leave it as-is where the text in a bookmark or heading may be duplicated.
2. Prevent the cross-referenced text from being duplicated at the reference point. 

I believe the correct thing to do here is option 2. I went ahead and created a defect in RTC and assigned to the back log to track future progress.

See the following:

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Donald Nong (14.4k213) | answered Mar 09 '14, 7:10 p.m.
RRC does not support all the Word features. Unless you see documentation saying that such a feature is supported, you cannot really say it's a defect. Limitation can be a better word for it. If supporting a particular feature is desirable, you can open an RFE for it.

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