Unable to edit my profile

I am trying to set up a Sandbox to trial RTC.
When I click on ‘Sandbox02 – Latest Release’ I receive the message:
"You need to complete your jazz.net profile before you can create your Sandbox project"
When I go to my profile, edit the missing information and submit, the new information is not saved.
Therefore I cannot create a Sandbox because I cannot edit my profile.
How do I resolve this?
Comments
Lauren Hayward Schaefer
JAZZ DEVELOPER Dec 17 '13, 6:50 a.m.I just tried to edit my profile, and it saved successfully. Are you getting an error message when you save?