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Cannot delete artifact on RRC project - Error 400: Bad Request


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Natacha Ferreira (121) | asked Aug 14 '13, 2:33 p.m.
retagged Aug 14 '13, 5:08 p.m. by Laura W. Hinson (16126)
 Hi all,

I'm trying to delete an artifact on an RRC project, but just as I click the artifact, I get the following error message: 

"An error has occurred while processing a server request. The server returned this error code: 400.

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ID CRRRW7553E  A message that was received from the server indicates an error with no specific handler.

Unable to load https://<servername>/rm/types?oauth_token=7c9d9df8e55a404e8f41cf0e2baf3a42&request_token_secret=undefined&oauth_provider=undefined&dojo.preventCache=1373983409459 status:400

_28d@https://<servername>/rm/web/_js/?include=A%7E&etag=BoPcP6uY1Qr_en_US&_proxyURL=%2Frm&ss=CIHg0:15 _286/func@https://<servername>/rm/web/_js/?include=A%7E&etag=BoPcP6uY1Qr_en_US&_proxyURL=%2Frm&ss=CIHg0:15 _286@https://<servername>/rm/web/_js/?include=A%7E&etag=BoPcP6uY1Qr_en_US&_proxyURL=%2Frm&ss=CIHg0:15 

URL: https://<servername>/rm/types?oauth_token=7c9d9df8e55a404e8f41cf0e2baf3a42&request_token_secret=undefined&oauth_provider=undefined 

Error 400: Bad Request 

com.ibm.rdm.fronting.server.exception.BadRequestException (More info found at entry [e3b85b64b7e06379] in the RM application server log) 

Requirements Management/4.0.2"

This is not a permission error, since I have admin rights on the server + proper licenses + proper project access. The error shows up even before trying to delete the artifact, it shows just as clicking it from the list.
The artifact is an iRise Project ID.

Would you be able to help?

2 answers



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Stef van Dijk (2.0k179) | answered Aug 14 '13, 3:28 p.m.
FORUM MODERATOR / JAZZ DEVELOPER
Natacha,

We've seen this type of error before (rm/types?oauth_token=...). It is an indication that the type system for your project has gotten into an inconsistent state.
I suggest you contact IBM Support as they have tools available to diagnosis and repair this condition.

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Swathi Brahma (1145) | answered Aug 30 '13, 12:11 p.m.
 I am seeing the same problem. Is there any work around for this issue?

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