RRC 4.0.2 Converter error
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Naweed Jaulim (63●27●32)
| asked Aug 19 '13, 8:30 a.m.
retagged Aug 19 '13, 4:27 p.m. by Laura W. Hinson (161●2●6)
Hi,
I am getting an error when I try to edit a graphical artifact: The converter application encountered an error that prevented the graphical content from being created or retrieved. This is usually caused by a configuration error for the converter application. It may have missing dependencies or was not started correctly. Ask your administrator to verify the converter application was correctly installed and configured. I am using the latest version on Firefox to view/edit the artifact. I have also included the proxy rule for my public URI: ProxyPass /converter/htmlgen https://<server name>:<server port>/converter/htmlgen <Location /converter/htmlgen ProxyPassReverse /converter/htmlgen </Location> This seems to point a server side issue as what I have been reading. I have tried removing the converter.war, restart WAS and also re-deploy the war file without any luck. Any assistance will be much appreciated. Kind Regards, Naweed |
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