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ID CRRRW7552E The item that you are trying to view cannot be found in the database. It might have been deleted by another user.RRC login error


pratibha gupta (1511115) | asked Jul 11 '13, 4:47 p.m.
RRC login is showing error
ID CRRRW7552E  The item that you are trying to view cannot be found in the database. It might have been deleted by another user.

Comments
My-An Nguyen commented Jul 11 '13, 5:24 p.m.

What url are you using to log into RRC?


Bas Bekker commented Jul 11 '13, 6:02 p.m. | edited Jul 11 '13, 6:02 p.m.
JAZZ DEVELOPER

Hi Pratibha

Please add more details here about your issue.
Like what version of RRC you installed, what is your configuration, what steps you executed that resulted in this issue, and if you see any error messages in the rm.log or jts.log files

Thanks!


Brad Veitch commented Jul 11 '13, 10:47 p.m.

This is sometimes caused by a browser compatibility issue.
What Browser and Version are you using?
What version of RRC are you using?

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